Diagsheet

Symptom explainer · every vehicle on the site

Suspension noise, struts or alignment

Most reported: 2019 Ford F-250 Super Duty with 678 reports. Across the 421 model years on this site with at least five, owners filed 10,408.

  • 10,408owner reports
  • 421model years affected
  • 30,000median miles
  • 480involved a crash
  • 42involved a fire

Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.

Which cars report it most · By model · When it happens · What it is and what to do

The 25 vehicles with the most reports

Each row is one model year. The bar is its count of suspension reports; the share is how much of that car's complaint file this problem takes up. Bigger sellers draw more reports, so read the share alongside the count. Red dots mark crashes and fires in these reports; amber marks a recall on the same system.

  1. 1
    67858% of its complaints20k mi
  2. 2
    58751% of its complaints29k mi
  3. 3
    34219% of its complaints9k mi
  4. 4
    22749% of its complaints21k mi
  5. 5
    21938% of its complaints26k mi
  6. 6
    21225% of its complaints4k mi
  7. 7
    2016 Tesla Model S35 crashes8 fires
    20932% of its complaints19k mi
  8. 8
    19850% of its complaints26k mi
  9. 9
    2018 Tesla Model 311 crashes1 firerecall
    18518% of its complaints33k mi
  10. 10
    18019% of its complaints23k mi
  11. 11
    2016 Tesla Model X15 crashes3 fires
    15033% of its complaints21k mi
  12. 12
    2015 Tesla Model S30 crashes6 fires
    14922% of its complaints15k mi
  13. 13
    13218% of its complaints13k mi
  14. 14
    12913% of its complaints103k mi
  15. 15
    12442% of its complaints83k mi
  16. 16
    2023 Tesla Model Y3 crashesrecall
    12411% of its complaints32k mi
  17. 17
    11239% of its complaints60k mi
  18. 18
    2014 Ram 15001 crash1 firerecall
    1076% of its complaints70k mi
  19. 19
    10725% of its complaints19k mi
  20. 20
    2014 Ford Explorer7 crashesrecall
    1026% of its complaints85k mi
  21. 21
    9025% of its complaints56k mi
  22. 22
    2014 Tesla Model S29 crashes1 fire
    9025% of its complaints24k mi
  23. 23
    8954% of its complaints80k mi
  24. 24
    2015 Ford Explorer10 crashesrecall
    835% of its complaints80k mi
  25. 25
    2019 Tesla Model 36 crashes1 firerecall
    8213% of its complaints16k mi

Where it dominates the complaint file

Model years with at least 25 reports, ranked by the share of all their complaints that describe suspension. That takes most of the sales-volume effect out (small sellers still swing more).

  1. 1
    67858% of its complaints20k mi
  2. 2
    8954% of its complaints80k mi
  3. 3
    58751% of its complaints29k mi
  4. 4
    19850% of its complaints26k mi
  5. 5
    22749% of its complaints21k mi
  6. 6
    12442% of its complaints83k mi
  7. 7
    8139% of its complaints50k mi
  8. 8
    11239% of its complaints60k mi
  9. 9
    7738% of its complaints25k mi
  10. 10
    21938% of its complaints26k mi

By model, every year together

The 12 models with the most reports. Each chip is a model year; the darker chip is its worst year.

When it happens

6,001 of the 10,408 reports state a mileage. The middle half fall between 14,000 and 55,560 miles; the median is 30,000. Each column is a 20,000-mile band.

Suspension Problems reports by mileage at failure: 0: 2042, 20k: 1623, 40k: 979, 60k: 579, 80k: 331, 100k: 208, 120k: 104, 140k: 67, 160k: 19, 180k: 12, 200k+: 372,04201,62320k97940k57960k33180k208100k104120k67140k19160k12180k37200k+

Reports by model year

Every report of suspension, grouped by the model year of the car. 480 involved a crash and 42 a fire. 240 people were hurt.

Suspension Problems reports by model year: 2014: 1257, 2015: 1321, 2016: 1198, 2017: 1430, 2018: 1344, 2019: 1486, 2020: 548, 2021: 605, 2022: 414, 2023: 360, 2024: 343, 2025: 68, 2026: 341,257'141,321'151,198'161,430'171,344'181,486'19548'20605'21414'22360'23343'2468'2534'26

What owners describe

Share of the 10,408 reports that use each phrase. One report can use several.

clunking over bumps24%
a control arm or bushing13%
the car pulls to one side10%
a strut or shock failed10%
uneven tire wear4%

What got replaced

Reports that name the part, across every vehicle.

the control arm805
the struts or shocks781
the ball joint274
the sway bar link256
the bushing148

What it is and what to do

Across roughly 10,400 complaints on the vehicles this site covers, about a quarter mention a clunk, a knock or bumps, the most common thread. Around one in eight names a control arm, bushing or ball joint, one in ten mentions struts or shocks, and one in ten a pull or drift. The median mileage owners give is about 28,000. The same trucks lead the steering wheel shake sheet: the 2019 and 2017 F-250 Super Duty and the 2018 Wrangler.

The suspension is what keeps each tire on the road and the wheels in line: springs and shocks or struts to absorb bumps, plus the arms, bushings and joints that let everything move and help set the wheel angles. The FTC's plain-language guide ties a clunk to a loose shock absorber or another loose suspension part, and it suggests a simple check at home: push down hard on a corner of the car and let go. If it bounces twice or more, the shocks are weak. Firestone adds the other signs owners report here, such as a nose that dives under braking, body roll in corners and one corner sitting lower than the rest.

The biggest recalls in the data are about parts coming apart. GM's 16V-256 replaced front upper control arms with weak welds on some 2016 and 2017 Silverado 1500s and GM SUVs. Tesla's 21V-835 tightened or replaced front lateral link fasteners on some 2019 to 2021 Model 3 and 2020 to 2021 Model Y cars, and NHTSA opened a new investigation in July 2026, PE26-006, into 156 complaints of lower lateral links detaching on older Model 3 and Model Y cars. Ford's 26V-340, on some Bronco Sports and Mavericks, told owners not to drive until lower ball joints were inspected.

Expect a shop to look for worn or loose parts at the corner you point to and to check the alignment if the car pulls. (Firestone notes that one hard pothole can be enough to knock the wheels out of line.)

Stop driving if a wheel suddenly sits at an odd angle, the steering goes loose or the car wanders after a loud bang from underneath. Those match the failures the recalls describe. Firestone's view is that driving with a steering or handling problem is unsafe, so a new clunk shouldn't sit for long either.

Tell the mechanic which corner the noise comes from, whether it's on bumps, turns or braking, and when it started. Check NHTSA's recall lookup with your VIN, and report the problem during the warranty so it's on record; the FTC says a defect reported in that window must be fixed even if the warranty expires first.

Counts are unique NHTSA complaints on the 1,040 vehicle model years that have a page here, grouped by the word patterns described on the method page. A vehicle needs five matching reports to be counted in this ranking. Checked Sep 27, 2026. All problem explainers.