Symptom explainer · every vehicle on the site
Suspension noise, struts or alignment
Most reported: 2019 Ford F-250 Super Duty with 678 reports. Across the 421 model years on this site with at least five, owners filed 10,408.
- 10,408owner reports
- 421model years affected
- 30,000median miles
- 480involved a crash
- 42involved a fire
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
Which cars report it most · By model · When it happens · What it is and what to do
The 25 vehicles with the most reports
Each row is one model year. The bar is its count of suspension reports; the share is how much of that car's complaint file this problem takes up. Bigger sellers draw more reports, so read the share alongside the count. Red dots mark crashes and fires in these reports; amber marks a recall on the same system.
- 12019 Ford F-250 Super Duty8 crashes67858% of its complaints20k mi
- 22017 Ford F-250 Super Duty4 crashes58751% of its complaints29k mi
- 32018 Jeep Wrangler1 crash34219% of its complaints9k mi
- 42019 Ford F-350 Super Duty3 crashes22749% of its complaints21k mi
- 52017 Ford F-350 Super Duty1 crash21938% of its complaints26k mi
- 62024 Honda Prologuerecall21225% of its complaints4k mi
- 72016 Tesla Model S35 crashes8 fires20932% of its complaints19k mi
- 82018 Ford F-250 Super Duty1 crash19850% of its complaints26k mi
- 92018 Tesla Model 311 crashes1 firerecall18518% of its complaints33k mi
- 102021 Jeep Wrangler1 crash18019% of its complaints23k mi
- 112016 Tesla Model X15 crashes3 fires15033% of its complaints21k mi
- 122015 Tesla Model S30 crashes6 fires14922% of its complaints15k mi
- 1313218% of its complaints13k mi
- 142014 Nissan Altima2 crashes12913% of its complaints103k mi
- 1512442% of its complaints83k mi
- 162023 Tesla Model Y3 crashesrecall12411% of its complaints32k mi
- 1711239% of its complaints60k mi
- 182014 Ram 15001 crash1 firerecall1076% of its complaints70k mi
- 192017 Tesla Model S14 crashes10725% of its complaints19k mi
- 202014 Ford Explorer7 crashesrecall1026% of its complaints85k mi
- 212014 Subaru Forester1 crash9025% of its complaints56k mi
- 222014 Tesla Model S29 crashes1 fire9025% of its complaints24k mi
- 232014 Ford F-250 Super Duty1 crash8954% of its complaints80k mi
- 242015 Ford Explorer10 crashesrecall835% of its complaints80k mi
- 252019 Tesla Model 36 crashes1 firerecall8213% of its complaints16k mi
Where it dominates the complaint file
Model years with at least 25 reports, ranked by the share of all their complaints that describe suspension. That takes most of the sales-volume effect out (small sellers still swing more).
- 12019 Ford F-250 Super Duty8 crashes67858% of its complaints20k mi
- 22014 Ford F-250 Super Duty1 crash8954% of its complaints80k mi
- 32017 Ford F-250 Super Duty4 crashes58751% of its complaints29k mi
- 42018 Ford F-250 Super Duty1 crash19850% of its complaints26k mi
- 52019 Ford F-350 Super Duty3 crashes22749% of its complaints21k mi
- 612442% of its complaints83k mi
- 78139% of its complaints50k mi
- 811239% of its complaints60k mi
- 92018 Ford F-350 Super Duty1 crash7738% of its complaints25k mi
- 102017 Ford F-350 Super Duty1 crash21938% of its complaints26k mi
By model, every year together
The 12 models with the most reports. Each chip is a model year; the darker chip is its worst year.
- Ram 1500372
When it happens
6,001 of the 10,408 reports state a mileage. The middle half fall between 14,000 and 55,560 miles; the median is 30,000. Each column is a 20,000-mile band.
Reports by model year
Every report of suspension, grouped by the model year of the car. 480 involved a crash and 42 a fire. 240 people were hurt.
What owners describe
Share of the 10,408 reports that use each phrase. One report can use several.
What got replaced
Reports that name the part, across every vehicle.
What it is and what to do
Across roughly 10,400 complaints on the vehicles this site covers, about a quarter mention a clunk, a knock or bumps, the most common thread. Around one in eight names a control arm, bushing or ball joint, one in ten mentions struts or shocks, and one in ten a pull or drift. The median mileage owners give is about 28,000. The same trucks lead the steering wheel shake sheet: the 2019 and 2017 F-250 Super Duty and the 2018 Wrangler.
The suspension is what keeps each tire on the road and the wheels in line: springs and shocks or struts to absorb bumps, plus the arms, bushings and joints that let everything move and help set the wheel angles. The FTC's plain-language guide ties a clunk to a loose shock absorber or another loose suspension part, and it suggests a simple check at home: push down hard on a corner of the car and let go. If it bounces twice or more, the shocks are weak. Firestone adds the other signs owners report here, such as a nose that dives under braking, body roll in corners and one corner sitting lower than the rest.
The biggest recalls in the data are about parts coming apart. GM's 16V-256 replaced front upper control arms with weak welds on some 2016 and 2017 Silverado 1500s and GM SUVs. Tesla's 21V-835 tightened or replaced front lateral link fasteners on some 2019 to 2021 Model 3 and 2020 to 2021 Model Y cars, and NHTSA opened a new investigation in July 2026, PE26-006, into 156 complaints of lower lateral links detaching on older Model 3 and Model Y cars. Ford's 26V-340, on some Bronco Sports and Mavericks, told owners not to drive until lower ball joints were inspected.
Expect a shop to look for worn or loose parts at the corner you point to and to check the alignment if the car pulls. (Firestone notes that one hard pothole can be enough to knock the wheels out of line.)
Stop driving if a wheel suddenly sits at an odd angle, the steering goes loose or the car wanders after a loud bang from underneath. Those match the failures the recalls describe. Firestone's view is that driving with a steering or handling problem is unsafe, so a new clunk shouldn't sit for long either.
Tell the mechanic which corner the noise comes from, whether it's on bumps, turns or braking, and when it started. Check NHTSA's recall lookup with your VIN, and report the problem during the warranty so it's on record; the FTC says a defect reported in that window must be fixed even if the warranty expires first.
Sources
- Six common suspension problems and how to spot them, Firestone Complete Auto Care
- Auto repair basics (sounds and handling), FTC Consumer Advice
- NHTSA recall 16V-256, GM front upper control arms
- NHTSA recall 21V-835, Tesla lateral link fasteners
- NHTSA recall 26V-340, Ford lower ball joints
- NHTSA investigation PE26-006, lower lateral link detachment, Tesla Model 3 and Model Y (NHTSA investigation file)
- Check for recalls, NHTSA
- Warranties, FTC Consumer Advice
- Complaint counts, mileages and phrase shares: NHTSA complaint files as tallied on this site
Counts are unique NHTSA complaints on the 1,040 vehicle model years that have a page here, grouped by the word patterns described on the method page. A vehicle needs five matching reports to be counted in this ranking. Checked Sep 27, 2026. All problem explainers.