Diagsheet

2015 Ford Explorer · symptom sheet

Suspension noise, struts or alignment

  • 83owner reports
  • 80,000median miles
  • $2,107median quote
  • 10involved a crash

Newest report Sep 20, 2026 · checked Oct 2, 2026

83 of the 1,791 complaints on this car describe suspension.

4 recalls on this systemcovering the 2015 model year
10 crashesin 83 reports
3 people hurtin these reports

Tick what matches of 83 reports

7
4
1
8
14

Suspension on other Explorer years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2019, 2021, 2022, 2023, 2025, 2026.

What this problem usually is

Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the control arm (7 reports), the bushing (5 reports), the struts or shocks (4 reports) and the ball joint (3 reports).

Recalls and investigations

4 recalls on the suspension system cover the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

21V-537Jul 15, 2021
Suspension:Rear

Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Risk, remedy and owner complaints on recall 21V-537

20V-675Mar 12, 2021
Suspension:Rear

The outboard section of a rear suspension toe link may fracture.

Risk, remedy and owner complaints on recall 20V-675

19V-435Jun 10, 2019
Suspension:Rear

The rear suspension toe links may fracture due to stress on the rear suspension.

Risk, remedy and owner complaints on recall 19V-435

16V-245Apr 26, 2016
Suspension:Rear

The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Risk, remedy and owner complaints on recall 16V-245

All 9 recalls on the 2015 Ford Explorer, with the owner complaints on each recalled system

NHTSA investigations into the suspension system on the Explorer

PE00-039opened Sep 20, 2000
Suspension · model years 1995 to 1996

Front suspension stabilizer bar link. Closed nov 30, 2000, led to recall 00V-402.

PE92-029opened Mar 16, 1992
Suspension · model years 1986 to 1991

Whl separation/torque loss. Closed aug 31, 1992.

None of these investigations covers the 2015 model year.

What owners paid

5 of the 83 reports quote a price. Each dot is one quote. The middle half runs $2,107 to $2,411.

$2,107$2,107$2,411
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 41,000 and 98,000 miles, from the 52 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 2, 2016: 3, 2017: 6, 2018: 2, 2019: 16, 2020: 12, 2021: 7, 2022: 11, 2023: 7, 2024: 8, 2025: 5, 2026: 42'153'166'172'1816'1912'207'2111'227'238'245'254'26

What owners wrote

“Failure of replaced toelinks to be properly torque or design flaw. The toelinks continue to slide out of alignment and kick bottomf of both tires out. Causes instability in car, issues with differential and unnecessary wear of rear tires.”

Filed Sep 20, 2026

“My vehicle has been shaking and clunking for years now, and my dealership has denied me service for two years on account of them not being able to recieve parts”

Filed Apr 15, 2026

“I have a recall on rear suspension I have called to have the repairs done several times I was given response of they didn't have the parts needed and would take several weeks . Rear suspension is very unsafe and now the engine cooling component is causing issues with over heating and not giving any warning lights on dash and am afraid found cause fire or some unsafe issue”

Filed Jun 14, 2023

“I am unable to take this matter to the dealer, as they have shut down thier business.”

Filed Mar 24, 2023

Should you keep driving it?

This page can't tell you that. 10 of 83 reports involved a crash and 3 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car