2016 Tesla Model X · symptom sheet
Suspension noise, struts or alignment
- 150owner reports
- 21,000median miles
- $1,200median quote
- 15involved a crash
Newest report Jun 17, 2025 · checked Oct 2, 2026
150 of the 448 complaints on this car describe suspension, which makes it the most reported problem on the 2016 Model X.
Tick what matches of 150 reports
Suspension on other Model X years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2023.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the control arm (30 reports), the ball joint (16 reports) and the bushing (3 reports).
Recalls and investigations
No recall on the suspension system covers the 2016 model year as of Oct 2, 2026.
NHTSA investigations into the suspension system on the Model X
Fore link failure. Closed aug 12, 2024.
What owners paid
17 of the 150 reports quote a price. Each dot is one quote. The middle half runs $489 to $3,395.
When it happens
The middle half of failures fell between 5,000 and 49,000 miles, from the 109 reports that gave a mileage.
What owners wrote
“Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesnât apply to my vehicle even though it clearly does.”
Filed Oct 25, 2022
“It appears that the front air spring module fails pretty easily and causes increased stopping distance. On my vehicle, this failed at less than 38k miles (left), and at less than 50k miles (right). Both times it required full replacement of the "Air Spring Module". While I expect this to happen eventually, both of them occurred on a fairly low mileage vehicle.”
Filed Aug 24, 2022 · 38,000 miles
“The air suspension system has failed multiple times and Tesla has been unable to correct with a permanent solution. I have read that this is a known issue with this make and model and wanted to report as it could be a large safety concern.”
Filed Jul 9, 2022
“Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part.”
Filed Jun 17, 2022
Should you keep driving it?
This page can't tell you that. 15 of 150 reports involved a crash and 13 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Infotainment, screen or backup camera fails 100 reports
- Windshield cracks or distorts 25 reports