2016 Tesla Model X · symptom sheet

Suspension noise, struts or alignment

150owner reports
21,000median miles
$1,200median quote
15involved a crash

Newest report Jun 17, 2025 · checked Sep 9, 2026

150 of the 446 complaints on this car describe suspension, which makes it the most reported problem on the 2016 Model X.

Tick what matches of 150 reports

clunking over bumps

a strut or shock failed

uneven tire wear

the car pulls to one side

a control arm or bushing

What got replaced

Owners who name the part that was replaced mention the control arm (30 reports), the ball joint (16 reports) and the bushing (3 reports).

Recalls and investigations

No recall on the suspension system covers the 2016 model year as of Sep 9, 2026.

NHTSA investigations into the suspension system on the Model X

PE20-020opened Nov 22, 2020

Suspension · model years 2016 to 2017

Fore link failure. Closed aug 12, 2024.

NHTSA summary

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles. The investigation has identified 426 instances of failure on part number 1041570-00-A or 1041575-00-A fore links.None of the instances resulted in any loss of vehicle control. One minor crash with no injuries is associated with the 426 instances fore link failures.A majority of the failures occurred between one to fifteen mph while parking in driveways or parking lots.In the eight instances where the vehicle was traveling more than 40 mph and the fore link failed, the vehicle remained controllable with no associated crash or injuries as a result. Tesla issued a consumer satisfaction bulletin (SB-17-31-001) on 10 February 2017, to replace the subject component on a sub-population of vehicles originally equipped with the subject fore links and built between 19 January 2016 and 25 May 2016.This sub population does not cover 75% instances of failures identified in this investigation. Additional damage to other vehicle components will occur if the vehicle is driven with this failed fore link.However no instance has shown that a failure of the fore link in this manner prevented the controllability of the vehicle in testing and reported failures. Based on this analysis,ODI is closing the investigation. ODI recommends t

What owners paid

17 of the 150 reports quote a price. Each dot is one quote. The middle half runs $489 to $3,395.

$489$1,200$3,395

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 5,000 and 49,000 miles, from the 109 reports that gave a mileage.

1116

3417

418

1319

2820

2221

1622

1023

824

425

What owners wrote

“Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesnât apply to my vehicle even though it clearly does.”
Filed Oct 25, 2022

“It appears that the front air spring module fails pretty easily and causes increased stopping distance. On my vehicle, this failed at less than 38k miles (left), and at less than 50k miles (right). Both times it required full replacement of the "Air Spring Module". While I expect this to happen eventually, both of them occurred on a fairly low mileage vehicle.”
Filed Aug 24, 2022 · 38,000 miles

“The air suspension system has failed multiple times and Tesla has been unable to correct with a permanent solution. I have read that this is a known issue with this make and model and wanted to report as it could be a large safety concern.”
Filed Jul 9, 2022

“Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part.”
Filed Jun 17, 2022

Should you keep driving it?

This page can't tell you that. 15 of 150 reports involved a crash and 13 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.