Diagsheet

2014 Ford Explorer · symptom sheet

Suspension noise, struts or alignment

  • 102owner reports
  • 85,000median miles
  • $900median quote
  • 7involved a crash

Newest report Sep 19, 2026 · checked Oct 2, 2026

102 of the 1,607 complaints on this car describe suspension.

4 recalls on this systemcovering the 2014 model year
7 crashesin 102 reports
3 people hurtin these reports

Tick what matches of 102 reports

8
5
4
10

Suspension on other Explorer years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2019, 2021, 2022, 2023, 2025, 2026.

What this problem usually is

Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the control arm (8 reports) and the struts or shocks (5 reports).

Recalls and investigations

4 recalls on the suspension system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

21V-537Jul 15, 2021
Suspension:Rear

Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Risk, remedy and owner complaints on recall 21V-537

20V-675Mar 12, 2021
Suspension:Rear

The outboard section of a rear suspension toe link may fracture.

Risk, remedy and owner complaints on recall 20V-675

19V-435Jun 10, 2019
Suspension:Rear

The rear suspension toe links may fracture due to stress on the rear suspension.

Risk, remedy and owner complaints on recall 19V-435

16V-245Apr 26, 2016
Suspension:Rear

The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Risk, remedy and owner complaints on recall 16V-245

All 7 recalls on the 2014 Ford Explorer, with the owner complaints on each recalled system

NHTSA investigations into the suspension system on the Explorer

PE00-039opened Sep 20, 2000
Suspension · model years 1995 to 1996

Front suspension stabilizer bar link. Closed nov 30, 2000, led to recall 00V-402.

PE92-029opened Mar 16, 1992
Suspension · model years 1986 to 1991

Whl separation/torque loss. Closed aug 31, 1992.

None of these investigations covers the 2014 model year.

What owners paid

7 of the 102 reports quote a price. Each dot is one quote. The middle half runs $100 to $990.

$100$900$990
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 44,000 and 110,000 miles, from the 47 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 7, 2016: 30, 2017: 6, 2018: 3, 2019: 9, 2020: 10, 2021: 7, 2022: 7, 2023: 9, 2024: 7, 2025: 3, 2026: 47'1530'166'173'189'1910'207'217'229'237'243'254'26

What owners wrote

“EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.”

Filed Mar 11, 2026

“Noticing a problem with the steering and wheel suspension that is affecting other Ford explorers between 2018 and 2025. Engine oil blow by. Causing oil to leak and ending up under the carriage and on the back of the vehicle. Rear camera problems.”

Filed May 18, 2025

“I’m still waiting for the current recall to be corrected. The suspension is worn out. Replaced rear shocks, front struts, lower control arm. This is the worse automobile I’ve ever owned. If possible, I will never buy another ford. The car’s rear back up camera has been replaced and has stopped working again.”

Filed Jan 27, 2025

“Control arm on Ford 2014 explorer are prone to failure, causing vehicle to lose steering. Control arms rub excessively against brake components, also causing failure to both brakes, ABS, and sensors related to wheel speed. Failure is due to the manufacture. Strong action is need to prevent further road accidents if not addressed.”

Filed Feb 22, 2024

Should you keep driving it?

This page can't tell you that. 7 of 102 reports involved a crash and 3 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car