2021 Tesla Model Y · symptom sheet
Suspension noise, struts or alignment
- 72owner reports
- 45,483median miles
- $1,900median quote
- 5involved a crash
Newest report Sep 2, 2026 · checked Sep 9, 2026
72 of the 1,067 complaints on this car describe suspension.
Tick what matches of 72 reports
What got replaced
Owners who name the part that was replaced mention the control arm (24 reports), the bushing (10 reports) and the ball joint (9 reports).
Recalls and investigations
2 recalls on the suspension system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Risk and remedy
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Risk and remedy
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
NHTSA investigations into the suspension system on the Model Y
Lower lateral link detachment. Open.
NHTSA summary
What owners paid
10 of the 72 reports quote a price. Each dot is one quote. The middle half runs $1,600 to $2,000.
When it happens
The middle half of failures fell between 29,000 and 56,258 miles, from the 30 reports that gave a mileage.
What owners wrote
“Front suspension makes creaking noises for a few months now. The car only makes noises when steering wheel is turned while reversing and sometimes when turning. Took the car to Tesla and they told me since the sound is not that loud and not really reproducible, then to bring it back when it gets worse. My car only has 34k miles on it.”
Filed Aug 7, 2026 · 34,000 miles
“My 2021 Model Y has about 24,500 miles began squeaking when turning the steering wheel or hitting bumps. I read online that many tesla owners had the same issue. The design on these weren't great allowing water to penetrate these parts and cause them to ware down faster. I already paid for the replacement of the upper and lower control arms.”
Filed Apr 28, 2026 · 24,500 miles
“There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue but no recall yet. My car has only 28k miles.”
Filed Jan 24, 2026 · 28,000 miles
“My 2021 Model Y at 49,865 miles had a safety-critical failure of the "front lower compliance and lateral links." The Tesla technician confirmed it was a "safety issue."”
Filed Nov 9, 2025 · 49,865 miles
Should you keep driving it?
This page can't tell you that. 5 of 72 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Adaptive cruise or lane keeping misbehaves 361 reports
- Brakes on its own (automatic emergency braking) 329 reports
- Brakes grind, pulse or wear early 181 reports
- Infotainment, screen or backup camera fails 99 reports
- Battery dies or the car will not start 51 reports
- Seat belt or seat problems 43 reports
- Power steering cuts out or goes heavy 29 reports
- Windshield cracks or distorts 25 reports