Tesla
Tesla Model X years to avoid
Years to avoid: 2016 and 2023. Best years: 2019, 2021 and 2024.
The 2016 and 2023 Tesla Model X draw the most owner complaints for their age: 2016 has 448 complaints (41 for each year on the road) and 2023 has 194 complaints (48 for each year on the road), against a median of 21 a year across the 9 model years old enough to judge. The most reported problem on the 2023 is infotainment (13 reports).
- 1,457complaints
- 37recall campaigns
- 7model years with a page
Newest report Sep 26, 2026 · checked Oct 2, 2026
Pick your model year
Owner complaints on file for each year.
Years to avoid
2016
Most reported: suspension (150 reports, median 21,000 miles) and infotainment (100 reports, median 54,000 miles).
2023
Most reported: infotainment (13 reports) and brake wear (12 reports).
Best years
2019
Most reported: suspension (26 reports, median 15,000 miles) and infotainment (16 reports).
2021
Too few complaints for a page of its own.
2024
Too few complaints for a page of its own.
Complaints for each year on the road
Each model year's NHTSA complaints divided by the calendar years it has been on sale, counting this one (a 2018 model has had 9). Older cars have had longer to collect complaints, so raw totals flatter the new ones. Blue bars are the years to avoid. Too new to judge: 2025.
Within one model, sales change less from year to year than they do between models, so a jump here is mostly a jump in problems. The call: the years to avoid are the (up to three) highest at 1.5 times the model's median rate or more, and the best are the (up to three) lowest at two thirds of it or less, from 2016 on.
Guide How much should a years-to-avoid list decide? What these lists get wrong
At a glance
- Where the complaints sit
- The 2016 has the most complaints of any Tesla Model X year here: 448 of 1,457 (31%).
- Problem across the years
- The top problem moves around from year to year. Suspension leads in 4 of the 7 model years and has the most reports overall, 324. Pooled across the years, half of the 201 owners who gave a mileage for suspension were under about 18,000 miles.
- Crash, fire and injury reports
- 14% of Tesla Model X complaints report a crash, a fire or an injury, against 6% for the typical vehicle on this site. The highest share is on the 2018, 41 of its 193 complaints.
- Recalls on the top problem
- None of the 7 model years where owners report suspension has a recall on the same system.
- When owners filed
- Filings peaked in 2024 at 259 (full calendar years only). In 2025 there were 133. So far in 2026, 94 more have come in.
Photo: Calreyn88, Wikimedia Commons, CC BY-SA 4.0
Pre, facelift
| Year | Complaints | A year | Recalls | Most reported | Median miles |
|---|---|---|---|---|---|
| 2016 avoid | 448 | 41 | 12 | Suspension noise, struts or alignment (150) | 34,500 |
| 2017 | 268 | 27 | 10 | Infotainment, screen or backup camera fails (71) | 30,000 |
| 2018 | 193 | 21 | 9 | Suspension noise, struts or alignment (37) | 18,000 |
| 2019 best | 100 | 12 | 8 | Suspension noise, struts or alignment (26) | 16,000 |
| 2020 | 127 | 18 | 10 | Suspension noise, struts or alignment (37) | 10,311 |
Photo: Ethan Llamas, Wikimedia Commons, CC BY-SA 4.0
Model years with too few complaints for a page of their own: 2021 (41), 2024 (26), 2025 (15).
Year by year
2023 Tesla Model X avoid
194 owner complaints, 48 for each year on the road (2.3 times the model median). Most reported: infotainment (13 reports), brake wear (12 reports) and seat belt (12 reports). 18 reports involved a crash and 12 people were hurt. 17 recalls, including 26V-283 on the backup camera and 25V-002 on the backup camera.
2022 Tesla Model X
127 owner complaints, 25 for each year on the road (1.2 times the model median). Most reported: power steering loss (13 reports), brake wear (10 reports) and airbag (10 reports). 12 reports involved a crash and 2 people were hurt. 22 recalls, including 23V-743 on the steering system and 23V-085 on the steering system.
2020 Tesla Model X
127 owner complaints, 18 for each year on the road (0.8 times the model median). Most reported: suspension (37 reports, median 5,000 miles), infotainment (15 reports) and driver assist (12 reports). 17 reports involved a crash and 6 people were hurt. 10 recalls, including 24V-376 on the seat belts and 24V-153 on collision avoidance.
2019 Tesla Model X best
100 owner complaints, 12 for each year on the road (0.6 times the model median). Most reported: suspension (26 reports, median 15,000 miles), infotainment (16 reports) and phantom braking (10 reports). 13 reports involved a crash and 6 people were hurt. 8 recalls, including 24V-376 on the seat belts and 24V-051 on the electrical system.
2018 Tesla Model X
193 owner complaints, 21 for each year on the road (1.0 times the model median). Most reported: suspension (37 reports, median 18,000 miles), infotainment (21 reports, median 25,000 miles) and seat belt (16 reports). 35 reports involved a crash and 16 people were hurt. 9 recalls, including 24V-376 on the seat belts and 24V-051 on the electrical system.
2017 Tesla Model X
268 owner complaints, 27 for each year on the road (1.2 times the model median). Most reported: infotainment (71 reports, median 37,000 miles), suspension (59 reports, median 20,000 miles) and power steering loss (17 reports). 24 reports involved a crash and 58 people were hurt. 10 recalls, including 24V-051 on the electrical system and 23V-838 on the electrical system.
2016 Tesla Model X avoid
448 owner complaints, 41 for each year on the road (1.9 times the model median). Most reported: suspension (150 reports, median 21,000 miles), infotainment (100 reports, median 54,000 miles) and windshield (25 reports, median 31,000 miles). 62 reports involved a crash and 36 people were hurt. 12 recalls, including 24V-615 on the structure and 24V-376 on the seat belts.
Recalls that cover several model years
An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.
In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution.
In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Compare the Model X with its rivals
Side by side over the model years both have on file: what owners complain about, the mileage problems start at, recalls, investigations and crash reports.
- Model X vs Tesla Model Y2020 to 2023
Questions
What Tesla Model X years should you avoid?
The 2016 and 2023 Tesla Model X draw the most owner complaints for their age: 2016 has 448 complaints (41 for each year on the road) and 2023 has 194 complaints (48 for each year on the road), against a median of 21 a year across the 9 model years old enough to judge. The most reported problem on the 2023 is infotainment (13 reports).
What are the best years for the Tesla Model X?
The 2019, 2021 and 2024 draw the fewest complaints for their age: 2019 has 100 (12 a year), 2021 has 41 (7 a year) and 2024 has 26 (9 a year).
What is the most common problem on the Tesla Model X?
Suspension, with 324 reports across the 7 model years that have a page here. It's the single most reported problem on the 2016, 2018, 2019 and 2020.
How many recalls does the Tesla Model X have?
37 recall campaigns cover the Tesla Model X model years 2016 to 2023 on this site. The widest, 23V-085 on the steering system, covers 7 model years.
How many Tesla Model X complaints involve a crash, fire or injury?
14% of them, against 6% for the typical vehicle on this site. The 2018 has the highest share.
Is there a recall for suspension on the Tesla Model X?
No. None of the 7 model years where owners report it has one on the same system.