2020 Tesla Model X · symptom sheet
Suspension noise, struts or alignment
- 37owner reports
- 5,000median miles
- $564median quote
- 2involved a crash
Newest report Mar 21, 2026 · checked Oct 2, 2026
37 of the 127 complaints on this car describe suspension, which makes it the most reported problem on the 2020 Model X.
Tick what matches of 37 reports
Suspension on other Model X years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2023.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the control arm (8 reports) and the ball joint (4 reports).
Recalls and investigations
No recall on the suspension system covers the 2020 model year as of Oct 2, 2026.
NHTSA investigations into the suspension system on the Model X
Fore link failure. Closed aug 12, 2024.
None of these investigations covers the 2020 model year.
What owners paid
7 of the 37 reports quote a price. Each dot is one quote. The middle half runs $200 to $1,694.
When it happens
The middle half of failures fell between 3,000 and 23,000 miles, from the 19 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2020 Tesla Model X that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface corrosion of these ball joints.
Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a squeak noise when driving over road imperfections.
What owners wrote
“Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.”
Filed Jun 14, 2025
“We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.”
Filed Mar 24, 2025 · 10,000 miles
“We have taken the vehicle to Tesla service center multiple times (3 or 4) for the passenger side suspension creaking. Fore and aft links replaced as well as upper control arms. Car continues to make noise and service center stating they cannot duplicate the problem - this is happening to multiple model x.”
Filed Feb 7, 2024
“Loud knocking noise in acceleration, louder on left. Tesla service center says LH/RH Aft Lower Front Suspension Links and Left/Right Front Lower Fore Links need replacing. This is a known issue. Charging $3000 for repair. Although they have stated it is safe to drive. Doesnât sound safe from what others have experienced.”
Filed Aug 22, 2023
Should you keep driving it?
This page can't tell you that. 2 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found