Diagsheet

2020 Tesla Model X · symptom sheet

Suspension noise, struts or alignment

  • 37owner reports
  • 5,000median miles
  • $564median quote
  • 2involved a crash

Newest report Mar 21, 2026 · checked Sep 9, 2026

37 of the 127 complaints on this car describe suspension, which makes it the most reported problem on the 2020 Model X.

Tick what matches of 37 reports

3
1
2
1
12

What got replaced

Owners who name the part that was replaced mention the control arm (8 reports) and the ball joint (4 reports).

Recalls and investigations

No recall on the suspension system covers the 2020 model year as of Sep 9, 2026.

NHTSA investigations into the suspension system on the Model X

PE20-020opened Nov 22, 2020
Suspension · model years 2016 to 2017

Fore link failure. Closed aug 12, 2024.

NHTSA summary
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles. The investigation has identified 426 instances of failure on part number 1041570-00-A or 1041575-00-A fore links.None of the instances resulted in any loss of vehicle control. One minor crash with no injuries is associated with the 426 instances fore link failures.A majority of the failures occurred between one to fifteen mph while parking in driveways or parking lots.In the eight instances where the vehicle was traveling more than 40 mph and the fore link failed, the vehicle remained controllable with no associated crash or injuries as a result. Tesla issued a consumer satisfaction bulletin (SB-17-31-001) on 10 February 2017, to replace the subject component on a sub-population of vehicles originally equipped with the subject fore links and built between 19 January 2016 and 25 May 2016.This sub population does not cover 75% instances of failures identified in this investigation. Additional damage to other vehicle components will occur if the vehicle is driven with this failed fore link.However no instance has shown that a failure of the fore link in this manner prevented the controllability of the vehicle in testing and reported failures. Based on this analysis,ODI is closing the investigation. ODI recommends t

None of these investigations covers the 2020 model year.

What owners paid

7 of the 37 reports quote a price. Each dot is one quote. The middle half runs $200 to $1,694.

$200$564$1,694
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 3,000 and 23,000 miles, from the 19 reports that gave a mileage.

920
521
322
523
724
525
326

What owners wrote

“Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.”

Filed Jun 14, 2025

“We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.”

Filed Mar 24, 2025 · 10,000 miles

“We have taken the vehicle to Tesla service center multiple times (3 or 4) for the passenger side suspension creaking. Fore and aft links replaced as well as upper control arms. Car continues to make noise and service center stating they cannot duplicate the problem - this is happening to multiple model x.”

Filed Feb 7, 2024

“Loud knocking noise in acceleration, louder on left. Tesla service center says LH/RH Aft Lower Front Suspension Links and Left/Right Front Lower Fore Links need replacing. This is a known issue. Charging $3000 for repair. Although they have stated it is safe to drive. Doesn’t sound safe from what others have experienced.”

Filed Aug 22, 2023

Should you keep driving it?

This page can't tell you that. 2 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.