Diagsheet

Fifth generation

2019 Ford Explorer

  • 292owner complaints
  • 6recalls
  • 2involved a crash
  • 56,000median miles at failure

Newest report Sep 3, 2026 · checked Sep 9, 2026

miles

2019 Ford Explorer
Photo: Vauxford, Wikimedia Commons, CC BY-SA 4.0

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: windshield cracks or distorts, 46 complaints.

0k25k50k75k100k125k150kyou
Transmission shudders, slips or shifts hard13 reports

middle half of reports, median tick. Darker bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2019 Ford Explorer292
        Median 2019 model here (28 vehicles)528
        Median 2019 SUV here (15)580

        292 complaints is 1.8 times fewer than the median 2019 model on this site and 2.0 times fewer than the median 2019 SUV. Among the 11 Explorer model years here it ranks 8th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Complaints filed by year

        1319
        1420
        1421
        2022
        3523
        6424
        9125
        4126

        91 complaints came in 2025. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE23-001opened Jan 27, 2023
        Structure · model years 2011 to 2019

        Windshield trim molding item detachment. Closed feb 8, 2024, led to recall 24V-031.

        NHTSA summary
        On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repai

        Recalls that include the 2019 Ford Explorer

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        26V-448Jul 14, 2026
        Structure:Body

        Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

        Risk and remedy
        Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
        Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
        26V-101Feb 20, 2026
        Suspension:Rear

        Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

        Risk and remedy
        Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
        Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
        26V-012Jan 15, 2026
        Equipment:Electrical:Engine Block Heater

        Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

        Risk and remedy
        Risk: An electrical short circuit can increase the risk of a fire.
        Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
        24V-031Jan 19, 2024
        Structure:Body:Roof And Pillars

        Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

        Risk and remedy
        Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
        Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
        21V-316May 5, 2021
        Structure:Body

        Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

        Risk and remedy
        Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
        Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
        19V-633Aug 28, 2019
        Seats:Front Assembly:Recliner

        Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

        Risk and remedy
        Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
        Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

        Other model years