Diagsheet

2014 Jeep Grand Cherokee · symptom sheet

Suspension noise, struts or alignment

  • 29owner reports
  • 60,555median miles
  • 3involved a crash

Newest report Jun 12, 2026 · checked Oct 2, 2026

29 of the 1,999 complaints on this car describe suspension.

No recall on this systemas of Oct 2, 2026
3 crashesin 29 reports
1 firein 29 reports

Tick what matches of 29 reports

2
2
1
1

Suspension on other Grand Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2024, 2025, 2026.

What this problem usually is

Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.

Read the full explainer · Which cars report it most

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

No recall on the suspension system covers the 2014 model year as of Oct 2, 2026.

NHTSA investigations into the suspension system on the Grand Cherokee

RQ25-005opened Dec 11, 2025
Suspension · model years 2022 to 2023

Recall 23v-413 post remedy failures. Open, led to recall 26V-051.

PE95-049opened Aug 17, 1995
Suspension · model years 1990 to 1995

Rear axle shaft separation. Closed jan 26, 1996.

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 11,670 and 80,000 miles, from the 18 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 5, 2016: 2, 2018: 1, 2019: 3, 2020: 5, 2021: 6, 2022: 3, 2023: 1, 2025: 1, 2026: 25'152'161'183'195'206'213'221'231'252'26

Is this a known problem?

The manufacturer has sent NHTSA 8 service bulletins or notices for the 2014 Jeep Grand Cherokee that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

4 more on the 2014 Jeep Grand Cherokee page.

What owners wrote

“Noise possibly coming from the transfer case shifting into different gears. Four wheels lowe is not working, end movement and impact when accelerating and when slowing down. Sudden movements when turning right”

Filed Mar 20, 2025

“Rear shocks leaked all fluid and the vehicle became very hard to control on rough surfaces. Had the shocks changed and the new ones did the same thing within one month. Now the shocks are on back order and had to be replaced with aftermarket shocks.”

Filed May 20, 2022

Should you keep driving it?

This page can't tell you that. 3 of 29 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car