2014 Jeep Grand Cherokee · symptom sheet
"Shift to Park" or "Service Shifter" warning comes on
- 32owner reports
- 79,500median miles
- $1,100median quote
- 1involved a crash
Newest report Nov 17, 2025 · checked Sep 29, 2026
1162 of the 1,999 complaints on this car are about the transmission and drivetrain. 32 of those describe shift to park warning.
Tick what matches of 32 reports
Shift to park warning on other Grand Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026.
What this problem usually is
This sheet covers a dash message that says "Shift to Park" or "Service Shifter" when the car is already in Park, or when it's sitting in Drive with the shifter lights glowing. Owners say it won't let them turn the car off, or it flashes up on the highway.
What got replaced
Few of these reports name the part that was replaced.
Recalls and investigations
11 recalls on the transmission and drivetrain cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
In the affected vehicles, the alternator may suddenly fail.
The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
In the affected vehicles, the alternator may suddenly fail.
In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
All 19 recalls on the 2014 Jeep Grand Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the transmission and drivetrain on the Grand Cherokee
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Vehicle rollaway, engine on. Closed jun 24, 2016, led to recall 16V-240.
Powered vehicle rollaway. Closed feb 5, 2016.
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
Post 14v-391 headliner fires. Closed jul 6, 2016, led to recall 15V-879.
Totally integrated power module failure. Closed jul 24, 2015.
Air bag non-deployment. Closed dec 23, 2014, led to recall 14V-438.
Headliner fires. Closed aug 12, 2014, led to recall 14V-391.
Headliner fires. Closed jan 14, 2014.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
Fan blade failure (engine cooling fan). Closed sep 12, 2006, led to recall 06V-199.
Engine cooling fan blade failure. Closed nov 14, 2005, led to recall 06V-199.
Sudden acceleration. Closed sep 10, 2002.
Roll-away in reverse when parked. Closed dec 18, 2002, led to recall 02V-053.
Inadvertent rollaway in reverse park. Closed nov 1, 2001.
What owners paid
7 of the 32 reports quote a price. Each dot is one quote. The middle half runs $300 to $1,600.
When it happens
The middle half of failures fell between 70,000 and 97,035 miles, from the 24 reports that gave a mileage.
What owners wrote
“A warning came on said, service shifter. The part alone is $1,600 Iâm a widow and canât afford this. Mechanic says itâs the electronic transmission module,it tells the transmission what gear to shift into. I read complaints that their Jeep will shift into N or other gears going down the highway. To me this is dangerous and hope you can help.”
Filed Apr 4, 2025
Should you keep driving it?
This page can't tell you that. 1 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Seat belt or seat problems 501 reports
- Engine stalls or loses power while driving 203 reports
- Airbag warning light or recall 178 reports
- Brakes grind, pulse or wear early 114 reports
- Check engine light or misfire 95 reports
- Infotainment, screen or backup camera fails 89 reports
- Battery dies or the car will not start 78 reports
- Transmission shudders, slips or shifts hard 67 reports
- Rolls away in Park or will not shift out of Park 54 reports
- Engine overheats or leaks coolant 48 reports
- Diesel fuel system or injector problems 44 reports
- Transmission drops into neutral or downshifts on its own 43 reports
- Engine failure, knocking or rod bearing 42 reports
- Multiple warning lights come on at once 42 reports
- Fuel pump failure 41 reports
- Traction control or StabiliTrak light comes on 40 reports
- Engine leaks oil 40 reports
- Vehicle fire 34 reports
- Power steering cuts out or goes heavy 29 reports
- A/C blows warm or the compressor fails 29 reports
- Suspension noise, struts or alignment 29 reports
- Brakes on its own (automatic emergency braking) 28 reports
- Driveshaft, axle or transfer case problems 26 reports
- Headlights too dim or fail 25 reports