Diagsheet

2014 Jeep Grand Cherokee · symptom sheet

Driveshaft, axle or transfer case problems

  • 26owner reports
  • 73,000median miles
  • 3involved a crash

Newest report Apr 15, 2025 · checked Oct 2, 2026

395 of the 1,999 complaints on this car are about the transmission and drivetrain. 26 of those describe drivetrain problems.

1 recall on this systemcovering the 2014 model year
3 crashesin 26 reports
1 person hurtin these reports
NHTSA investigations2 covering the 2014

Tick what matches of 26 reports

3
3
1
8
4

Drivetrain problems on other Grand Cherokee years

No other Grand Cherokee model year has enough reports of drivetrain problems for a sheet of its own. See every Grand Cherokee year.

What this problem usually is

Drivetrain reports describe the parts between the transmission and the wheels. Owners hear a clunk or bang from underneath, feel a vibration that rises and falls with speed, find fluid leaking under the differential, or get a 4WD or AWD warning. Some say it only happens turning or at low speed. A smaller group describes a driveshaft or axle that let go.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the transfer case (19 reports), the CV joint or axle (4 reports), the driveshaft (3 reports) and the differential (3 reports).

Recalls and investigations

One recall on the transmission and drivetrain covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

16V-240Apr 25, 2016
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Risk, remedy and owner complaints on recall 16V-240

All 19 recalls on the 2014 Jeep Grand Cherokee, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Grand Cherokee

EA16-002opened Feb 3, 2016
Transmission and drivetrain · model years 2014 to 2015

Vehicle rollaway, engine on. Closed jun 24, 2016, led to recall 16V-240.

PE15-030opened Aug 20, 2015
Transmission and drivetrain · model years 2014 to 2015

Powered vehicle rollaway. Closed feb 5, 2016.

DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

EA01-017opened Nov 1, 2001
Transmission and drivetrain · model years 1993 to 2002

Roll-away in reverse when parked. Closed dec 18, 2002, led to recall 02V-053.

PE01-021opened Jun 28, 2001
Transmission and drivetrain · model years 1995 to 1999

Inadvertent rollaway in reverse park. Closed nov 1, 2001.

When it happens

The middle half of failures fell between 65,000 and 107,000 miles, from the 16 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 2, 2018: 4, 2019: 7, 2020: 1, 2021: 2, 2022: 3, 2023: 4, 2024: 1, 2025: 22'154'187'191'202'213'224'231'242'25

Is this a known problem?

The manufacturer has sent NHTSA 2 service bulletins or notices for the 2014 Jeep Grand Cherokee that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“I have had 2 transfer cases and now I need a transmission all in 2 years I’m so over the jeep products all done by the jeep dealership”

Filed Jul 8, 2023

Should you keep driving it?

This page can't tell you that. 3 of 26 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car