2021 Jeep Grand Cherokee · symptom sheet
Suspension noise, struts or alignment
- 30owner reports
- 40,000median miles
- 3involved a crash
Newest report May 16, 2026 · checked Oct 2, 2026
30 of the 405 complaints on this car describe suspension.
Tick what matches of 30 reports
Suspension on other Grand Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2024, 2025, 2026.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the control arm (4 reports).
Recalls and investigations
2 recalls on the suspension system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
All 12 recalls on the 2021 Jeep Grand Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the suspension system on the Grand Cherokee
Recall 23v-413 post remedy failures. Open, led to recall 26V-051.
Rear axle shaft separation. Closed jan 26, 1996.
None of these investigations covers the 2021 model year.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 15 service bulletins or notices for the 2021 Jeep Grand Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the ...
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise.
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns.
11 more on the 2021 Jeep Grand Cherokee page.
What owners wrote
“Every time I hit a bumb or hole. The back end slides around. Iâve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems”
Filed May 16, 2026
“April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed”
Filed Apr 30, 2024
“There is an open recall and a remedy was released about 2 weeks ago. I have attempted to get this fixed but the dealership stated the manufacturer will only allow each dealership to order two parts at a time. There is an extensive waitlist resulting in the issue to continue without fixing it in a timely manner and continuing to put mine and my familyâs lives at risk as well as other motorists.”
Filed Apr 9, 2024
“There is a Manufacturer Recall Number10B NHTSA Recall Number24V-132 Recall StatusRecall Incomplete, remedy not yet available. When calling the dealership to schedule the fix they said they donât have one and donât know when one will be available they havenât been given that information. In the meantime am I just supposed to drive a Jeep that could crash at any given time.”
Filed Mar 1, 2024
Should you keep driving it?
This page can't tell you that. 3 of 30 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Power steering cuts out or goes heavy 71 reports
- Engine stalls or loses power while driving 57 reports
- Infotainment, screen or backup camera fails 32 reports
- Brakes grind, pulse or wear early 31 reports
- Fuel pump failure 25 reports