Diagsheet

2014 Jeep Grand Cherokee · symptom sheet

Airbag warning light or recall

  • 178owner reports
  • 67,000median miles
  • $700median quote
  • 19involved a crash

Newest report Jul 27, 2026 · checked Sep 9, 2026

178 of the 1,998 complaints on this car describe airbag.

Tick what matches of 178 reports

27
40
16
16
29

What got replaced

Owners who name the part that was replaced mention the occupant sensor (28 reports) and the module (7 reports).

Recalls and investigations

No recall on the airbags covers the 2014 model year as of Sep 9, 2026.

NHTSA investigations into the airbags on the Grand Cherokee

EA21-002opened Sep 17, 2021
Airbags · model years 2011 to 2019

Desiccated air bag inflator rupture. Open.

NHTSA summary
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been n
RQ14-001opened May 29, 2014
Airbags · model years 2002 to 2004

Jeep inadvertent air bag deployment. Closed nov 13, 2015, led to recall 15V-043.

NHTSA summary
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD event

What owners paid

9 of the 178 reports quote a price. Each dot is one quote. The middle half runs $600 to $750.

$600$700$750
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 44,000 and 100,020 miles, from the 84 reports that gave a mileage.

6415
716
1117
918
2019
3020
1121
722
523
824
125
526

What owners wrote

“While driving normally, the passenger headrest violently shot open. Plastic clips which once held a metal rod inside the headrest can be seen stressed and broken, causing the active head restraint (AHR) systems to deploy. Several independent websites and forums show this is a known issue but there has not been a recall. There were no warning signs of an issue until this point.”

Filed Oct 30, 2022

“The head rest deployed into the back of my head while driving through an intersection. No collision. No bumps. No contact. Smooth driving and then it deployed. It’s a hard and shocking deployment that hits you in the back of the head very aggressively causing my head jolt forward from the impact.”

Filed Aug 27, 2022

“While traveling on vacation, we pulled over at a gas station (thankfully I was not driving, for I believe I would have been in an accident). While sitting at the gas station, my drivers side Active Headrest Restraint deployed suddenly and struck me in the back of the head. I was leaning forward a bit and didn't receive the full blow, but it did cause me neck pain, a headache, and my left eye was throbbing.”

Filed Jul 19, 2022

“While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.”

Filed Apr 29, 2022

Should you keep driving it?

This page can't tell you that. 19 of 178 reports involved a crash and 27 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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