Diagsheet

2014 Jeep Grand Cherokee · symptom sheet

Airbag warning light or recall

  • 178owner reports
  • 67,000median miles
  • $700median quote
  • 19involved a crash

Newest report Jul 27, 2026 · checked Oct 2, 2026

178 of the 1,999 complaints on this car describe airbag.

Narrower sheets: Takata airbag inflator recall (70 reports)

No recall on this systemas of Oct 2, 2026
19 crashesin 178 reports
27 people hurtin these reports
NHTSA investigation1 covering the 2014

Tick what matches of 178 reports

27
40
16
16
29

Airbag on other Grand Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026.

What this problem usually is

Airbag complaints split into a few kinds. The most common is an airbag warning light that won't go out. Others involve the passenger seat sensor switching the passenger bag off with an adult sitting there, an airbag that didn't deploy in a crash, or one that went off without a crash at all. A large share also come from owners waiting on a recall part.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the occupant sensor (28 reports) and the module (7 reports).

Recalls and investigations

No recall on the airbags covers the 2014 model year as of Oct 2, 2026.

NHTSA investigations into the airbags on the Grand Cherokee

EA21-002opened Sep 17, 2021
Airbags · model years 2011 to 2019

Desiccated air bag inflator rupture. Open.

RQ14-001opened May 29, 2014
Airbags · model years 2002 to 2004

Jeep inadvertent air bag deployment. Closed nov 13, 2015, led to recall 15V-043.

What owners paid

9 of the 178 reports quote a price. Each dot is one quote. The middle half runs $600 to $750.

$600$700$750
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 44,000 and 100,020 miles, from the 84 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 64, 2016: 7, 2017: 11, 2018: 9, 2019: 20, 2020: 30, 2021: 11, 2022: 7, 2023: 5, 2024: 8, 2025: 1, 2026: 564'157'1611'179'1820'1930'2011'217'225'238'241'255'26

What owners wrote

“While driving normally, the passenger headrest violently shot open. Plastic clips which once held a metal rod inside the headrest can be seen stressed and broken, causing the active head restraint (AHR) systems to deploy. Several independent websites and forums show this is a known issue but there has not been a recall. There were no warning signs of an issue until this point.”

Filed Oct 30, 2022

“The head rest deployed into the back of my head while driving through an intersection. No collision. No bumps. No contact. Smooth driving and then it deployed. It’s a hard and shocking deployment that hits you in the back of the head very aggressively causing my head jolt forward from the impact.”

Filed Aug 27, 2022

“While traveling on vacation, we pulled over at a gas station (thankfully I was not driving, for I believe I would have been in an accident). While sitting at the gas station, my drivers side Active Headrest Restraint deployed suddenly and struck me in the back of the head. I was leaning forward a bit and didn't receive the full blow, but it did cause me neck pain, a headache, and my left eye was throbbing.”

Filed Jul 19, 2022

“While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.”

Filed Apr 29, 2022

Should you keep driving it?

This page can't tell you that. 19 of 178 reports involved a crash and 27 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car