Diagsheet

2014 Jeep Grand Cherokee · symptom sheet

Power steering cuts out or goes heavy

  • 29owner reports
  • 78,995median miles
  • $2,000median quote
  • 0involved a crash

Newest report Feb 12, 2026 · checked Sep 9, 2026

59 of the 1,998 complaints on this car are about the steering system. 29 of those describe power steering loss.

Tick what matches of 29 reports

2
16
5
6
16

What got replaced

Owners who name the part that was replaced mention the steering rack (8 reports).

Recalls and investigations

No recall on the steering system covers the 2014 model year as of Sep 9, 2026.

NHTSA investigations into the steering system on the Grand Cherokee

PE12-020opened Jul 19, 2012
Steering · model years 2012

Power steering hose failure. Closed dec 7, 2012.

NHTSA summary
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fin in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chr
DP97-004opened Oct 1, 1997
Steering · model years 1993

Viscous coupling failure. Closed jan 20, 1998.

NHTSA summary
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
RQ97-004opened Mar 20, 1997
Steering · model years 1994 to 1995

Steering column assembly. Closed sep 18, 1998, led to recall 93V-210.

NHTSA summary
ON JANUARY 25, 1994 CHRYSLER CONDUCTED A SAFETY RECALL TO CORRECT THE STEERING SHAFT ASSEMBLY IN MODEL YEAR 1993 GRAND CHEROKEE AND GRAND WAGONEER.THE RECALL POPULATION WAS 115,000 VEHICLES.THE DEFECT WAS THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER STEERING COLUMN SHAFT WHICH MAY HAVE BEEN SHEARED/DAMAGED PRIOR TO THE INSTALLATION OF THE STEERING ASSEMBLY INTO THE VEHILE.IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT CAUSING COMPLETE LOSS OF THE STEERING CONTROL OF THE VEHICLE.AS A REMEDY, CHRYSLER INSTALLED A RESTRAINING SLEEVE TO LIMIT THE AMOUNT OF STEERING SHAFT MOVEMENT AVAILABLE.
PE93-091opened Oct 13, 1993
Steering · model years 1993

Steering shaft failure. Closed jan 25, 1994, led to recall 93V-210.

NHTSA summary
There is no summary currently available

None of these investigations covers the 2014 model year.

What owners paid

6 of the 29 reports quote a price. Each dot is one quote. The middle half runs $2,000 to $3,000.

$2,000$2,000$3,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 44,000 and 88,000 miles, from the 24 reports that gave a mileage.

416
317
518
719
420
421
123
126

What owners wrote

“I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot”

Filed Feb 12, 2026

“Shifter service, Power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my jeep. No warning and happened about 2 weeks ago and has continued consistanly”

Filed Oct 6, 2021

Should you keep driving it?

This page can't tell you that. 0 of 29 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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