2014 Ram 1500 · symptom sheet
Infotainment, screen or backup camera fails
- 37owner reports
- 36,791median miles
- 2involved a crash
Newest report Aug 31, 2026 · checked Oct 2, 2026
361 of the 1,706 complaints on this car are about the electrical system. 37 of those describe infotainment.
Tick what matches of 37 reports
Infotainment on other 1500 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2017, 2024.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (23 reports), the camera (7 reports) and the module (3 reports).
Recalls and investigations
4 recalls on the electrical system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
All 17 recalls on the 2014 Ram 1500, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the 1500
Engine stall with intermittent restart. Open.
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
Totally integrated power module failure. Closed jul 24, 2015.
When it happens
The middle half of failures fell between 30,000 and 80,000 miles, from the 17 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 21 service bulletins or notices for the 2014 Ram 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4).
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate.
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software.
17 more on the 2014 Ram 1500 page.
What owners wrote
“ABS Traction control and Brake light displays on the dash, Mechanic retreived code C2200-49 Also causes Service Trailer Brake system to be inoperative.”
Filed Aug 31, 2026
“Unknown. I have a 2014 Dodge Ram 1500 Tradesman 5.7L Hemi 4x2. The ABS Control Module for the Anti-lock braking system pump. That component went out and my Cruise Control won't work without it and my Display has an engine light on because of the back order for this main component.”
Filed Apr 8, 2025
“Instrument cluster screen flickered dim and light for several months. Instrument cluster is now completely white showing a blank screen.”
Filed Sep 9, 2023
“Dash digital display screen completely black and not working. The truck was driving fine the day we noticed the screen being black but could not determine speed or anything else. Now the truck will not start.”
Filed Oct 4, 2022
Should you keep driving it?
This page can't tell you that. 2 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Power steering cuts out or goes heavy 368 reports
- Brakes grind, pulse or wear early 176 reports
- Engine stalls or loses power while driving 134 reports
- Check engine light or misfire 129 reports
- Airbag warning light or recall 121 reports
- Suspension noise, struts or alignment 107 reports
- Fuel smells, leaks, or the gauge reads wrong 52 reports
- Fuel pump failure 44 reports
- Diesel fuel system or injector problems 44 reports
- Adaptive cruise or lane keeping misbehaves 38 reports
- Engine failure, knocking or rod bearing 36 reports
- Seat belt or seat problems 32 reports
- Rolls away in Park or will not shift out of Park 32 reports
- Engine rattles or ticks 28 reports
- A/C blows warm or the compressor fails 26 reports
- Wheel bearing, tires or wheels 25 reports