Diagsheet

2022 Ram 1500 · symptom sheet

Infotainment, screen or backup camera fails

  • 87owner reports
  • 24,000median miles
  • 1involved a crash

Newest report Sep 28, 2026 · checked Oct 2, 2026

299 of the 616 complaints on this car are about the electrical system. 87 of those describe infotainment. Only stalling is reported more often on this car.

Narrower sheets: Backup camera goes black or freezes (35 reports)

7 recalls on this systemcovering the 2022 model year
1 crashin 87 reports
NHTSA investigation1 covering the 2022

Tick what matches of 87 reports

40
48
12
30
19

Infotainment on other 1500 years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2017, 2024.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the head unit or screen (63 reports), the camera (42 reports), the software (19 reports) and the module (5 reports).

Recalls and investigations

7 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-754Oct 10, 2024
Visibility:Rearview Mirrors/Devices

The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-754

24V-437Jun 13, 2024
Back Over Prevention: Sensing System: Camera

The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-437

24V-436Jun 13, 2024
Back Over Prevention: Sensing System: Camera

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-436

23V-654Sep 28, 2023
Back Over Prevention:Display Function

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 23V-654

23V-059Feb 9, 2023
Back Over Prevention:Display Function

The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse.

Risk, remedy and owner complaints on recall 23V-059

22V-407Jun 9, 2022
Back Over Prevention:Display Function

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 22V-407

21V-871Nov 10, 2021
Visibility:Defroster/Defogger/Hvac System:Windshield:Electrical Heating Element

These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers.

Risk, remedy and owner complaints on recall 21V-871

All 16 recalls on the 2022 Ram 1500, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the 1500

PE24-018opened Jul 19, 2024
Electrical · model years 2022

Engine stall with intermittent restart. Open.

RQ15-004opened Jul 24, 2015
Electrical · model years 2013 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

DP14-004opened Sep 25, 2014
Electrical · model years 2010 to 2012

Totally integrated power module failure. Closed jul 24, 2015.

When it happens

The middle half of failures fell between 10,245 and 50,000 miles, from the 15 reports that gave a mileage.

Complaints by the year NHTSA received them: 2022: 16, 2023: 8, 2024: 15, 2025: 27, 2026: 2116'228'2315'2427'2521'26

Is this a known problem?

The manufacturer has sent NHTSA 65 service bulletins or notices for the 2022 Ram 1500 that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

61 more on the 2022 Ram 1500 page.

What owners wrote

“The dashboard Leather is delaminating causing viewing of the heads up display and lower windshield to be difficult, It also causes condensation build up on the windshield because the leather is redirecting the air. This Truck has 10245 miles.”

Filed Aug 21, 2025 · 10,245 miles

“Connection under drivers seat was intermittently shorting on seat frame causing loss off BUS communication. This resulting in loss of power steering, power brakes, loss of speed and rpm indicators, erratic wiper blades, multiple warning lights on dash and radio while driving at 55mph as well at low speeds. The connector has been repaired by dealership.”

Filed Jul 17, 2024

“Have had multiple issues with my radio deleting my preset channels. There has been a couple of times where when I start my vehicle my radio just says loading and I am not able to control any of my climate controls or radio channels. My usb and usb-c plugs quit working for a while. The radio has been replaced and is still having some of the same issues with not loading the screen and also deleting my preset channels.”

Filed Mar 7, 2024

“Navigation not working. I am fear of my life because I use I could died. I been trying Dodge ram an Uconnect to fix this problem for almost a year an tell me the part on order with no time frame to fix it.”

Filed Jan 24, 2024

Should you keep driving it?

This page can't tell you that. 1 of 87 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car