Diagsheet

Minivans · model years 2017 to 2019

Dodge Grand Caravan vs Chrysler Pacifica: problems and reliability

On the 7 measures below that do not grow with sales, the Grand Caravan looks better on 5 and the Pacifica on 1, with 1 too close to call.

Dodge Grand Caravan

Dodge Grand Caravan

925 complaints · 5 recalls

Chrysler Pacifica

Chrysler Pacifica

2,706 complaints · 18 recalls

Newest report Sep 24, 2026 · checked Sep 27, 2026

Counts are not adjusted for sales. The more cars of a model there are on the road, the more complaints it draws, so the raw totals above say a lot about sales. Everything below compares shares of each model's own complaints, the mileage problems start at, recalls per model year and each model's years against its own median.

Scorecard

Measure, 2017 to 2019Grand CaravanPacifica
Complaints that report a crash2.2%3.1%
Complaints that report a fire0.6%1.0%
Complaints that report an injury3.0%1.4%
Median miles when problems are reported62,00030,000
Recall campaigns per model year1.76.0
Do-not-drive recalls00
NHTSA investigations15

The shaded side is lower (for miles, higher). Values within about a tenth of each other count as too close to call.

What owners complain about

The system Grand Caravan owners complain about most is electrical; for the Pacifica it is engine. Complaints citing structure make up 20% of all Grand Caravan complaints, against 3.4% on the Pacifica. The Pacifica leans the other way on engine: 36% of its complaints, against 14% for the Grand Caravan.

Dodge Grand CaravanChrysler Pacifica

Electrical32%29%
Engine14%36%
Transmission and drivetrain12%26%
Structure20%3.4%
Steering1.3%18%
Brakes2.8%6.2%
Fuel and propulsion3.5%4.6%
Seats5.7%0.8%
Speed control1.4%5.0%
Airbags5.1%0.9%

Share of each model's complaints that cite each system, from NHTSA's own component codes. One complaint can cite several systems, so the shares add up to more than 100%.

The most reported problems

The most reported problem on the Grand Caravan is misfire (10% of its complaints). On the Pacifica it is stalling (25% of its complaints), against 7.2% on the Grand Caravan.

ProblemGrand CaravanPacifica
Engine stalls or loses power while driving7.2% 67most in 2017 · 70k mi25% 666most in 2017 · 19k mi
Check engine light or misfire10% 95most in 2019 · 70k mi14% 385most in 2017 · 68k mi
Transmission shudders, slips or shifts hard2.7% 2575k mi9.9% 269most in 2017 · 30k mi
Engine overheats or leaks coolant0.5% 512% 312most in 2018 · 73k mi
Battery dies or the car will not start1.2% 1168k mi8.8% 238most in 2017 · 32k mi
Infotainment, screen or backup camera fails1.3% 128.4% 226most in 2017 · 20k mi
Brakes grind, pulse or wear early3.0% 2843k mi6.4% 174most in 2017 · 29k mi
Doors, latches or locks fail8.8% 81most in 2017 · 60k mi0.4% 118k mi

Share of each model's own complaints, with the count beside it. "Most in" links to the symptom sheet for the model year with the most reports of it, and the mileage is the median from reports that gave one.

When problems start

Pacifica owners report problems earlier. Half the Pacifica complaints that give a mileage come before 30,000 miles; for the Grand Caravan the halfway point is 62,000. 30% of Grand Caravan reports and 67% of Pacifica reports come before 50,000 miles. Older model years have had longer to reach high mileage, so a window that runs to recent years pulls both medians down.

Dodge Grand CaravanChrysler Pacifica

Under 25k6.8%44%
25k to 50k23%23%
50k to 75k35%17%
75k to 100k21%8.7%
100k to 150k12%6.2%
Over 150k2.4%1.5%

Share of the complaints that state a mileage: 414 for the Grand Caravan and 1,395 for the Pacifica.

Worst and best years

The 2016 Grand Caravan draws 3.0 times the complaints of a typical Grand Caravan year for its age. The 2017 Pacifica draws 3.8 times the complaints of a typical Pacifica year for its age.

Dodge Grand Caravan

  • Years to avoid: 2016
  • Best years: 2020

Every Grand Caravan model year

Chrysler Pacifica

Every Pacifica model year

Dodge Grand CaravanChrysler Pacifica

Each model year against its own model's median. Grand Caravan: 2017 1.4, 2018 1.0, 2019 1.0. Pacifica: 2017 3.8, 2018 2.4, 2019 1.0.2017 Grand Caravan: 1.4 times its median2017 Pacifica: 3.8 times its median'172018 Grand Caravan: 1.0 times its median2018 Pacifica: 2.4 times its median'182019 Grand Caravan: 1.0 times its median2019 Pacifica: 1.0 times its median'191x

Each bar is that model year's complaints for each year on the road, divided by the same figure for a typical year of the same model (the dashed line). Measuring each model against itself takes the sales gap between the two out of the picture, so they can share a scale. Years too new to judge are left out.

Recalls and investigations

The Pacifica draws more recalls: 6.0 campaigns per model year against 1.7 for the Grand Caravan. A recall counts once however many cars it covers, so this figure does not grow with sales the way complaint totals do.

Dodge Grand Caravan

5 recall campaigns and 1 NHTSA investigation across these model years. Most recalled: electrical (1), fuel system (1) and equipment adaptive/mobility (1).

  • 20V-278 (fuel system) covers 3 model years
  • 25V-876 (equipment adaptive/mobility) covers 3 model years

Investigations

  • PE19014: Active head rest inadvertent deployment (closed)

Chrysler Pacifica

18 recall campaigns and 5 NHTSA investigations across these model years. Most recalled: electrical (6), transmission and drivetrain (3) and backup camera (3).

  • 19V-348 (electrical) covers 3 model years
  • 23V-010 (electrical) covers 3 model years

Investigations

  • PE25009: Intermittent loss of electric power steering (open)
  • RQ24004: Loss of motive power due to an internal wiring connector short. (open)
  • RQ24001: Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077) (open, led to a recall)

Whether a particular car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

Crashes, fires and injuries

A larger share of Pacifica complaints report a crash: 3.1%, against 2.2% for the Grand Caravan. Fire reports: 6 for the Grand Caravan and 27 for the Pacifica. Complaints on file report 1 death in the Grand Caravan and 0 in the Pacifica for these model years.

Dodge Grand CaravanChrysler Pacifica

Report a crash2.2%3.1%
Report a fire0.6%1.0%
Report someone hurt3.0%1.4%

Share of each model's complaints in which the owner reported it. These are owners' own accounts as filed with NHTSA, and one report on its own doesn't prove a defect.

Questions

Is the Dodge Grand Caravan or the Chrysler Pacifica more reliable?

On the 7 measures below that do not grow with sales, the Grand Caravan looks better on 5 and the Pacifica on 1, with 1 too close to call. NHTSA complaint totals cannot settle it alone: the Grand Caravan has 925 complaints and the Pacifica 2,706 for model years 2017 to 2019, and those totals follow how many of each were sold.

Which has more recalls, the Grand Caravan or the Pacifica?

The Grand Caravan has 5 recall campaigns and the Pacifica 18 across model years 2017 to 2019. The Pacifica draws more recalls: 6.0 campaigns per model year against 1.7 for the Grand Caravan.

What are the most common problems on the Grand Caravan and the Pacifica?

The most reported problem on the Grand Caravan is misfire (10% of its complaints). On the Pacifica it is stalling (25% of its complaints), against 7.2% on the Grand Caravan.

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