Diagsheet

2017 Chrysler Pacifica · symptom sheet

Transmission shudders, slips or shifts hard

  • 213owner reports
  • 30,000median miles
  • 1involved a crash

Newest report Jul 6, 2026 · checked Oct 2, 2026

468 of the 1,522 complaints on this car are about the transmission and drivetrain. 213 of those describe transmission shudder. Only stalling is reported more often on this car.

Narrower sheets: Transmission jerks, lurches or bangs into gear (152 reports) · Transmission slips (29 reports)

1 recall on this systemcovering the 2017 model year
1 crashin 213 reports
1 person hurtin these reports

Tick what matches of 213 reports

10
61
53
30
43
6

Transmission shudder on other Pacifica years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2019, 2020, 2021, 2022, 2023, 2026.

What this problem usually is

This is the biggest drivetrain group on the site: a transmission that shudders, slips, hesitates or bangs into gear. It's the everyday version of transmission trouble, where the car still drives but doesn't drive right, and it has three narrower sheets of its own for jerking, hesitation and slipping.

Read the full explainer · Which cars report it most

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

One recall on the transmission and drivetrain covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.

17V-482Jul 28, 2017
Power Train:Driveline:Differential Unit

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Risk, remedy and owner complaints on recall 17V-482

All 11 recalls on the 2017 Chrysler Pacifica, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Pacifica

PE22-008opened Jul 22, 2022
Transmission and drivetrain · model years 2018 to 2024

Transmission fault leading to loss of motive power. Closed mar 27, 2024, led to recall 23V-010.

None of these investigations covers the 2017 model year.

When it happens

The middle half of failures fell between 17,000 and 44,110 miles, from the 155 reports that gave a mileage.

Complaints by the year NHTSA received them: 2017: 7, 2018: 34, 2019: 72, 2020: 32, 2021: 15, 2022: 20, 2023: 15, 2024: 4, 2025: 9, 2026: 57'1734'1872'1932'2015'2120'2215'234'249'255'26

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2017 Chrysler Pacifica that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Around 79k miles the car began hesitating and rough idling. From the OBDII sensor: Error Code P0301: Cylinder 1 misfire detected”

Filed Mar 13, 2023 · 79,000 miles

“At low speeds when shifting into 2nd gear the car slips, rpm's raise and then it suddenly and aggressively jerks into 2nd gear. If the start and stop feature is enabled and you are in a situation where the feature is engaging and disengaging like traffic then after a few of the jerks into 2nd gear it seems the PCM will get discombobulated and display a P0732 error.”

Filed Oct 9, 2022

“Getting sharp Jerks when shifting gear there is problem in transmission, i have seen lot's of people are having same issue when i google & in youtube videos, customers are facing issues & company is taking fat profits & not providing any fix. Just have to keep reseting it that can last depending on your car usage.”

Filed Sep 16, 2022

“When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.”

Filed Feb 9, 2022

Should you keep driving it?

This page can't tell you that. 1 of 213 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car