2017 Chrysler Pacifica · symptom sheet
Battery dies or the car will not start
- 106owner reports
- 35,000median miles
- $642median quote
- 0involved a crash
Newest report Sep 19, 2026 · checked Oct 2, 2026
395 of the 1,522 complaints on this car are about the electrical system. 106 of those describe dead battery.
Narrower sheets: Car won't start (27 reports)
Tick what matches of 106 reports
Dead battery on other Pacifica years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2023, 2026.
What this problem usually is
These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.
What got replaced
Owners who name the part that was replaced mention the battery (89 reports) and the module (11 reports).
Recalls and investigations
6 recalls on the electrical system cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
All 11 recalls on the 2017 Chrysler Pacifica, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Pacifica
Loss of motive power due to an internal wiring connector short.. Open.
Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077). Open, led to recall 26V-362.
Engine compartment fire. Closed apr 15, 2009.
What owners paid
10 of the 106 reports quote a price. Each dot is one quote. The middle half runs $200 to $1,948.
When it happens
The middle half of failures fell between 18,900 and 50,000 miles, from the 56 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 13 service bulletins or notices for the 2017 Chrysler Pacifica that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 - Invalid Data Received From Battery Energy ...
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9 more on the 2017 Chrysler Pacifica page.
What owners wrote
“After the latest 73B recall, the engine light sporadically turn on. In one occasion, while cruising at low speed ~25mph in the electric mode, the vehicle switched to gas engine mode even there was 16 electric miles on the battery. This issue was not there prior to the recall. Need investigation on the software reliability and the underlying battery issue”
Filed Aug 23, 2025
Should you keep driving it?
This page can't tell you that. 0 of 106 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 384 reports
- Transmission shudders, slips or shifts hard 213 reports
- Check engine light or misfire 187 reports
- Steering sticks, feels notchy or jerks 142 reports
- Engine overheats or leaks coolant 132 reports
- Infotainment, screen or backup camera fails 115 reports
- Power steering cuts out or goes heavy 93 reports
- Engine failure, knocking or rod bearing 86 reports
- Brakes grind, pulse or wear early 85 reports
- Multiple warning lights come on at once 54 reports
- Sliding door won't open, close or latch 44 reports
- "Shift to Park" or "Service Shifter" warning comes on 34 reports
- Adaptive cruise or lane keeping misbehaves 30 reports
- Traction control or StabiliTrak light comes on 27 reports
- Auto start-stop will not restart the engine 27 reports
- Suspension noise, struts or alignment 25 reports