First generation
2017 Chrysler Pacifica
The most reported problem on the 2017 Chrysler Pacifica is stalling, with 384 complaints, usually around 20,000 miles.
- 1,522owner complaints
- 11recalls
- 46involved a crash
- 31,000median miles at failure
Newest report Sep 27, 2026 · checked Oct 2, 2026
What is your Pacifica doing?
Each one opens a sheet built from the owner reports of that problem on the 2017 model year.
- Stalling384 reports
- Transmission shudder213 reports
- Misfire187 reports
- Sticky steering142 reports
- Overheating132 reports
- Infotainment115 reports
- Dead battery106 reports
- Power steering loss93 reports
- Engine failure86 reports
- Brake wear85 reports
- Warning lights54 reports
- Sliding door failure44 reports
- Shift to park warning34 reports
- Driver assist30 reports
- Traction control light27 reports
- Auto start-stop failure27 reports
- Suspension25 reports
Is the 2017 Chrysler Pacifica reliable?
The 2017 Chrysler Pacifica has 1,522 owner complaints on file with NHTSA, 5.4 times the median of 284 for 2017 minivans on this site. Of the 10 Pacifica model years since 2017, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2018
- At 152 complaints for each year on the road, the 2017 runs above the 2018 (97). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Stalling leads with 384 of the 1,522 complaints (25%), ahead of transmission shudder at 213. A quarter of the 247 owners who gave a mileage for stalling saw it by about 9,000 miles, and half by about 20,000.
- Crash, fire and injury reports
- 65 of the 1,522 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 46 reports mention a crash, 10 mention a fire and 37 people were hurt.
- Recalls behind the top problems
- Transmission shudder has a recall on the same system (17V-482). Stalling and misfire have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2019 at 262 (full calendar years only). In 2025 there were 148. So far in 2026, 117 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 384 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
1,522 complaints is 5.6 times the median 2017 model on this site and 5.4 times the median 2017 minivan. Among the 8 Pacifica model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2017 Chrysler Pacifica
Chrysler filed 534 bulletins and other notices with NHTSA that list the 2017 Chrysler Pacifica. 53 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Transmission shudders, slips or shifts hard 3 bulletins · 213 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
VALVE BODY Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or ...
1 more on this problem
The Vehicle May Experience Harsh Shifting
Check engine light or misfire 10 bulletins · 187 complaints
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air ...
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
8 more on this problem
Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following ...
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Rotary Electronic Shifter Customer reports seeing "Service Shifter" in the EVIC due to AUX battery voltage low. Before performing repair process for a "Service Shifter" complaint, check for Battery/Voltage related codes.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Engine overheats or leaks coolant 8 bulletins · 132 complaints
Water Pump & Chain Case Cover
Suspected Engine Coolant Leak
6 more on this problem
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002.
Water Quality When Mixed With Engine Coolant
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: ...
Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) 821-5946 If a response is not ...
Infotainment, screen or backup camera fails 21 bulletins · 115 complaints
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
19 more on this problem
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
Reverse View Camera Inoperative After Recent Repair
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14.
USB PORT Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used.
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11.
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting.
Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed.
UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level.
Flash: Instrument Panel Cluster (IPC) Enhancements This bulletin involves reprogramming the IPC with the latest available software.
Plus 9 older ones not listed here.
Battery dies or the car will not start 7 bulletins · 106 complaints
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 - Invalid Data Received From Battery Energy ...
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
5 more on this problem
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement.
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Power steering cuts out or goes heavy 1 bulletin · 93 complaints
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following;
Engine misfire 2 bulletins · 90 complaints
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure ...
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1.
Brakes grind, pulse or wear early 1 bulletin · 85 complaints
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Complaints filed by year
262 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Intermittent loss of electric power steering. Open.
NHTSA summary
Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077). Open, led to recall 26V-362.
NHTSA summary
Stall/loss of motive power. Closed mar 1, 2018, led to recall 18V-049.
NHTSA summary
Recalls that include the 2017 Chrysler Pacifica
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk and remedy
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk and remedy
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk and remedy
Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk and remedy
Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
All 11 recalls on the 2017 Chrysler Pacifica, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2017 Chrysler Pacifica?
Stalling, with 384 of the 1,522 complaints. Owners who gave a mileage for it put the median at about 20,000 miles.
At what mileage do 2017 Chrysler Pacifica problems start?
Of the 870 complaints that give a mileage, a quarter came by about 14,000 miles and half by about 31,000.
Is the 2017 Chrysler Pacifica better or worse than the 2018?
Counted per year on the road, the 2017 has more complaints than the 2018: 152 a year against 97.
How many 2017 Chrysler Pacifica complaints involve a crash, fire or injury?
65 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2017 Chrysler Pacifica?
No recall on file for the 2017 Chrysler Pacifica is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.