2014 Chevrolet Silverado 1500 · symptom sheet
Infotainment, screen or backup camera fails
- 97owner reports
- 65,000median miles
- $800median quote
- 3involved a crash
Newest report Oct 12, 2025 · checked Oct 2, 2026
562 of the 1,454 complaints on this car are about the electrical system. 97 of those describe infotainment.
Tick what matches of 97 reports
Infotainment on other Silverado 1500 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2021, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (74 reports), the camera (3 reports) and the software (3 reports).
Recalls and investigations
No recall on the electrical system covers the 2014 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Silverado 1500
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.
Non-crash engine compartment fires. Closed jun 12, 2008.
None of these investigations covers the 2014 model year.
What owners paid
6 of the 97 reports quote a price. Each dot is one quote. The middle half runs $700 to $900.
When it happens
The middle half of failures fell between 42,600 and 89,000 miles, from the 71 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 101 service bulletins or notices for the 2014 Chevrolet Silverado 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio ...
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the ...
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
97 more on the 2014 Chevrolet Silverado 1500 page.
What owners wrote
“While driving I activated my blinker and all the interior lights began blinking and the radio cut out. While I was making the turn the electronic power steering cut out and then came back on. A short while later I was driving at a low speed in a parking lot and the truck shut off without warning. Had I been going at highway speeds this would have been extremely dangerous.”
Filed Jan 24, 2023
“DURING LOW SPEED TURNING THE VEHICLE LOSES POWER STEERING, THE AC POWERS OFF AND ON, THE STABLITRAC WARNING BLINKS ON AND OFF AND THE RADIO CYCLES ON AND OFF. this is a known recall for 2014 chevy silverados however gm says it was repaired before i bout my truck 3 years ago and wont cover it to be repaired again This has happened multiple times in the last 2 weeks and is increasing in frequency”
Filed May 6, 2022
“Sudden loss of power in vehicle, causing loss of power steering for a split second and display screens to turn off and on. Service trailer brake and steering assist lights came on. Has happened multiple times and always on highway. Power steering also malfunctions when parking.”
Filed May 2, 2022
“At very slow speed (under 1 mph) the steering is unmanageable to turn, even if truck stopped and its required to make a relatively sharp turn. Seems the power steering stops working & airbag warning light turns on as well as parking assist stops working. Very dangerous!! Also when the temperature is under 30°F the dash/ display screen go black when I attempt to use the side window switches”
Filed Mar 3, 2022
Should you keep driving it?
This page can't tell you that. 3 of 97 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 285 reports
- Power steering cuts out or goes heavy 247 reports
- Engine stalls or loses power while driving 212 reports
- A/C blows warm or the compressor fails 171 reports
- Traction control or StabiliTrak light comes on 164 reports
- Seat belt or seat problems 74 reports
- Battery dies or the car will not start 71 reports
- Paint peels or body rusts 64 reports
- Airbag warning light or recall 52 reports
- Suspension noise, struts or alignment 46 reports
- Steering sticks, feels notchy or jerks 44 reports
- Transmission shudders, slips or shifts hard 44 reports
- Check engine light or misfire 39 reports
- Multiple warning lights come on at once 39 reports
- Wheel bearing, tires or wheels 29 reports
- Engine overheats or leaks coolant 26 reports