2018 Chevrolet Silverado 1500 · symptom sheet
Infotainment, screen or backup camera fails
- 33owner reports
- 35,180median miles
- 0involved a crash
Newest report Sep 18, 2026 · checked Oct 2, 2026
162 of the 520 complaints on this car are about the electrical system. 33 of those describe infotainment.
Tick what matches of 33 reports
Infotainment on other Silverado 1500 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2021, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (25 reports) and the module (4 reports).
Recalls and investigations
No recall on the electrical system covers the 2018 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Silverado 1500
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.
Non-crash engine compartment fires. Closed jun 12, 2008.
None of these investigations covers the 2018 model year.
When it happens
The middle half of failures fell between 19,934 and 58,741 miles, from the 12 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 8 service bulletins or notices for the 2018 Chevrolet Silverado 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio ...
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn ...
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire ...
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle.
4 more on the 2018 Chevrolet Silverado 1500 page.
What owners wrote
“At random the touch screen/radio will continuously switch through screens and apps while operating and will become extremely warm to the touch. The display screen on the instrument panel will also scroll through randomly. The heat will stay on continuously even though it is off.”
Filed Sep 22, 2023
“The control module for the passenger side air bag failed. A warning light depicting the air bag was continuously displayed until the module was replaced According to the dealer service department, the air bag would fail to deploy with this failure.”
Filed Jun 26, 2023
“Trailer Brake System On February 13 2023 the trailer brake system warning notification came on and made my truck appear to shut down at 65 mph. The radio stopped, lights shut off, engine seemed to stall or lost power. It was like the power went out. This seemed to be a safety concern. I will be towing a camper soon. I need my trailer brakes to work. The contact stated that the vehicle has stalled 3 times now.”
Filed Feb 13, 2023
“Radio will not let you use part of the screen that controls the phone system. Can not use hands free calling. Cannot us any buttons on the bottom of the radio or the left side. Complaint #11479518 was also filed”
Filed Oct 14, 2022
Should you keep driving it?
This page can't tell you that. 0 of 33 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 99 reports
- Transmission shudders, slips or shifts hard 62 reports
- Engine stalls or loses power while driving 57 reports
- Check engine light or misfire 42 reports
- Transmission fails or needs replacement 32 reports
- Suspension noise, struts or alignment 32 reports
- Engine failure, knocking or rod bearing 25 reports