2017 Chevrolet Silverado 1500 · symptom sheet
Infotainment, screen or backup camera fails
- 48owner reports
- 45,000median miles
- 0involved a crash
Newest report Oct 9, 2025 · checked Oct 2, 2026
223 of the 837 complaints on this car are about the electrical system. 48 of those describe infotainment.
Tick what matches of 48 reports
Infotainment on other Silverado 1500 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2021, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (35 reports), the camera (12 reports), the module (8 reports) and the software (5 reports).
Recalls and investigations
No recall on the electrical system covers the 2017 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Silverado 1500
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.
Non-crash engine compartment fires. Closed jun 12, 2008.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 9,000 and 57,000 miles, from the 18 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 51 service bulletins or notices for the 2017 Chevrolet Silverado 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio ...
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the ...
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn ...
This technical bulletin provides repair information to correct a customer concern of infotainment screen appearing too bright at night.
47 more on the 2017 Chevrolet Silverado 1500 page.
What owners wrote
“While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.”
Filed Apr 22, 2024
“The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.”
Filed Mar 27, 2024
“While driving, the touch screen âtouches itselfâ changing settings, making and ending calls, turning off by itself, dimming and brightening the screen while driving.”
Filed Feb 1, 2023
“While turning out of a parking space. I went into reverse, when I tried to turn the steering wheel it turned the other direction. The dash went dim, stabilitrac message came on the information display and the truck completely shut off. I had no lights no anything. I popped the hood touched the +battery terminal and lights came back on. Was able to drive home”
Filed Jan 13, 2023
Should you keep driving it?
This page can't tell you that. 0 of 48 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 222 reports
- Transmission shudders, slips or shifts hard 108 reports
- Engine stalls or loses power while driving 71 reports
- Check engine light or misfire 55 reports
- Transmission fails or needs replacement 43 reports
- Power steering cuts out or goes heavy 35 reports
- Airbag warning light or recall 35 reports