2021 Chrysler Pacifica · symptom sheet
Battery dies or the car will not start
- 57owner reports
- 24,000median miles
- 0involved a crash
Newest report Sep 28, 2026 · checked Oct 2, 2026
151 of the 371 complaints on this car are about the electrical system. 57 of those describe dead battery.
Tick what matches of 57 reports
Dead battery on other Pacifica years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2023, 2026.
What this problem usually is
These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.
What got replaced
Owners who name the part that was replaced mention the battery (51 reports) and the module (7 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
All 7 recalls on the 2021 Chrysler Pacifica, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Pacifica
Loss of motive power due to an internal wiring connector short.. Open.
Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077). Open, led to recall 26V-362.
Engine compartment fire. Closed apr 15, 2009.
When it happens
The middle half of failures fell between 14,000 and 36,000 miles, from the 12 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 20 service bulletins or notices for the 2021 Chrysler Pacifica that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost.
No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement
Battery Drain Suspected or "Identified" From USB or Media Hub
16 more on the 2021 Chrysler Pacifica page.
What owners wrote
“After unplugging from the charging station, the vehicle would not start. I pressed the start button several times, to no avail. Had to turn off the vehicle, wait 5 minutes, then try again to get it to start. This is the second time this has happened - with two separate charging stations.”
Filed Sep 13, 2021
Should you keep driving it?
This page can't tell you that. 0 of 57 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 127 reports
- Hybrid or EV system warning, loss of power 98 reports
- Infotainment, screen or backup camera fails 74 reports
- Check engine light or misfire 67 reports