Diagsheet

2018 Chrysler Pacifica · symptom sheet

Battery dies or the car will not start

  • 95owner reports
  • 25,700median miles
  • $600median quote
  • 2involved a crash

Newest report Sep 15, 2026 · checked Oct 2, 2026

288 of the 876 complaints on this car are about the electrical system. 95 of those describe dead battery.

5 recalls on this systemcovering the 2018 model year
2 crashesin 95 reports
NHTSA investigations2 covering the 2018

Tick what matches of 95 reports

16
4
34
73
5
12

Dead battery on other Pacifica years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2023, 2026.

What this problem usually is

These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the battery (84 reports), the module (12 reports), the starter (8 reports) and the alternator (4 reports).

Recalls and investigations

5 recalls on the electrical system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-010Jan 17, 2023
Electrical System:Wiring:Connectors/Plugs/Receptacles

An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk, remedy and owner complaints on recall 23V-010

19V-348May 9, 2019
Electrical System:12V/24V/48V Battery

A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Risk, remedy and owner complaints on recall 19V-348

18V-524Aug 9, 2018
Electrical System:Wiring:Front Underhood

The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk, remedy and owner complaints on recall 18V-524

18V-395Jun 14, 2018
Electrical System:Ignition:Anti-Theft:Control Module

The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Risk, remedy and owner complaints on recall 18V-395

18V-332May 17, 2018
Electrical System:Wiring

These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.

Risk, remedy and owner complaints on recall 18V-332

All 12 recalls on the 2018 Chrysler Pacifica, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Pacifica

RQ24-004opened Feb 27, 2024
Electrical · model years 2018 to 2023

Loss of motive power due to an internal wiring connector short.. Open.

RQ24-001opened Jan 16, 2024
Electrical · model years 2017 to 2018

Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077). Open, led to recall 26V-362.

EA08-006opened Feb 21, 2008
Electrical · model years 2007

Engine compartment fire. Closed apr 15, 2009.

What owners paid

31 of the 95 reports quote a price. Each dot is one quote. The middle half runs $250 to $1,191.

$250$600$1,191
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 11,142 and 64,000 miles, from the 32 reports that gave a mileage.

Complaints by the year NHTSA received them: 2017: 1, 2018: 2, 2019: 13, 2020: 8, 2021: 9, 2022: 7, 2023: 11, 2024: 14, 2025: 16, 2026: 141'172'1813'198'209'217'2211'2314'2416'2514'26

Is this a known problem?

The manufacturer has sent NHTSA 11 service bulletins or notices for the 2018 Chrysler Pacifica that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

7 more on the 2018 Chrysler Pacifica page.

What owners wrote

“While driving on the freeway, the van suddenly started to ‘drag’ and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.”

Filed Dec 30, 2024

“Driving through a parking lot when the van said shift to park and completely shut off while moving. Lost power steering and acceleration. Car then would not restart. Husband came and we hooked to his battery and somehow it cranked and we got it home.”

Filed Sep 5, 2023

“My car won't start it says that the engine or accessory is on when it isn't. I had this same problem last year during covid so I replaced both the batteries last year. Now it's doing it again. This time how ever the light is flickering on the drivers side. The doors when I first got it and sometimes says still that there not enough power to operate sliding doors.”

Filed Jul 15, 2023

“On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off”

Filed Jun 2, 2023

Should you keep driving it?

This page can't tell you that. 2 of 95 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car