2015 Jeep Cherokee · symptom sheet
Driveshaft, axle or transfer case problems
- 31owner reports
- 65,000median miles
- 0involved a crash
Newest report Jul 23, 2026 · checked Sep 19, 2026
993 of the 1,770 complaints on this car are about the transmission and drivetrain. 31 of those describe drivetrain problems.
Tick what matches of 31 reports
What got replaced
Owners who name the part that was replaced mention the differential (13 reports), the transfer case (12 reports) and the CV joint or axle (7 reports).
Recalls and investigations
2 recalls on the transmission and drivetrain cover the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk and remedy
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
NHTSA investigations into the transmission and drivetrain on the Cherokee
Sudden acceleration. Closed sep 10, 2002.
NHTSA summary
Driveshaft/univ.joint fail. Closed nov 25, 1994.
NHTSA summary
Driveshaft/univ.joint fail. Closed oct 29, 1993.
NHTSA summary
Fires caused by cltch lk. Closed jan 28, 1988.
NHTSA summary
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 50,000 and 91,000 miles, from the 17 reports that gave a mileage.
What owners wrote
“The vehicle shows "4wd system unavailable service required" i took the vehicle to the dealership where they stated the PTU transfer case is not shifting. Dealership did not fix and said it is not covered under the recall for the PTU.”
Filed Jun 3, 2025
“PTU transfer case issues. Hard drop/ jolt while driving causing issues. Saw other recalls for same issues for other Jeep cherokees of same year.”
Filed May 15, 2024
“Rear Differential. It is available for inspection. Problem confirmed by 3 auto establishments. AAA, Jeep Auto Nation Dealership and John's Auto Care. Jeep dealer confirmed problem 7/10/23 and will order new parts. It was first discovered @ oil & filter change at AAA. I wanted the dealership to examine problem and confirm. Also, I had a third inspection to verify damage. Please see the attached verifications.”
Filed Aug 18, 2023
“Transfer case failure. Notice failure as8 a click...clicking louder and louder no matter direction. Turning, forward, reverse. Unable to find/locate replacement 2 spd transfer case - new or remfg. Where can I get parts???”
Filed Dec 6, 2022
Should you keep driving it?
This page can't tell you that. 0 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Transmission shudders, slips or shifts hard 335 reports
- Engine stalls or loses power while driving 257 reports
- Brakes grind, pulse or wear early 126 reports
- Transmission fails or needs replacement 84 reports
- Check engine light or misfire 79 reports
- Infotainment, screen or backup camera fails 68 reports
- Multiple warning lights come on at once 56 reports
- Traction control or StabiliTrak light comes on 50 reports
- Airbag warning light or recall 41 reports
- Loses power when accelerating 39 reports
- Battery dies or the car will not start 38 reports
- Suspension noise, struts or alignment 38 reports
- Wheel bearing, tires or wheels 34 reports
- Vehicle fire 27 reports
- Headlights too dim or fail 26 reports