Diagsheet

2015 Jeep Cherokee · symptom sheet

Suspension noise, struts or alignment

  • 38owner reports
  • 21,000median miles
  • 4involved a crash

Newest report May 15, 2026 · checked Sep 9, 2026

38 of the 1,770 complaints on this car describe suspension.

Tick what matches of 38 reports

4
4
2
4

What got replaced

Owners who name the part that was replaced mention the struts or shocks (4 reports).

Recalls and investigations

No recall on the suspension system covers the 2015 model year as of Sep 9, 2026.

NHTSA investigations into the suspension system on the Cherokee

PE95-049opened Aug 17, 1995
Suspension · model years 1990 to 1995

Rear axle shaft separation. Closed jan 26, 1996.

NHTSA summary
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SUPPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.

None of these investigations covers the 2015 model year.

When it happens

The middle half of failures fell between 7,500 and 56,000 miles, from the 25 reports that gave a mileage.

715
516
817
418
319
520
121
223
124
125
126

What owners wrote

“-transmission sporadically slams into gear while changing gears. Feels like you got rear-ended. -Issues with front drivers side metal grinding noise.... Had it fixed @ the dealership.... 6 months later it's back.”

Filed Jul 24, 2023

Should you keep driving it?

This page can't tell you that. 4 of 38 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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