2015 Jeep Cherokee · symptom sheet
Suspension noise, struts or alignment
- 38owner reports
- 21,000median miles
- 4involved a crash
Newest report May 15, 2026 · checked Oct 2, 2026
38 of the 1,772 complaints on this car describe suspension.
Tick what matches of 38 reports
Suspension on other Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2021, 2022.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the struts or shocks (4 reports).
Recalls and investigations
No recall on the suspension system covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into the suspension system on the Cherokee
Rear axle shaft separation. Closed jan 26, 1996.
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 7,500 and 56,000 miles, from the 25 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2015 Jeep Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts.
Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
What owners wrote
“-transmission sporadically slams into gear while changing gears. Feels like you got rear-ended. -Issues with front drivers side metal grinding noise.... Had it fixed @ the dealership.... 6 months later it's back.”
Filed Jul 24, 2023
Should you keep driving it?
This page can't tell you that. 4 of 38 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Transmission shudders, slips or shifts hard 335 reports
- Engine stalls or loses power while driving 257 reports
- "Shift to Park" or "Service Shifter" warning comes on 140 reports
- "Service Transmission" message or wrench light comes on 138 reports
- Brakes grind, pulse or wear early 127 reports
- Service 4WD light or power transfer unit (PTU) failure 122 reports
- Transmission fails or needs replacement 84 reports
- Check engine light or misfire 79 reports
- Infotainment, screen or backup camera fails 68 reports
- Multiple warning lights come on at once 56 reports
- Traction control or StabiliTrak light comes on 50 reports
- Transmission drops into neutral or downshifts on its own 49 reports
- Airbag warning light or recall 41 reports
- Loses power when accelerating 39 reports
- Battery dies or the car will not start 38 reports
- Wheel bearing, tires or wheels 34 reports
- Driveshaft, axle or transfer case problems 31 reports
- Vehicle fire 27 reports
- Headlights too dim or fail 26 reports
- Delay or no response when I press the gas 25 reports