KL
2015 Jeep Cherokee
The most reported problem on the 2015 Jeep Cherokee is transmission shudder, with 335 complaints, usually around 24,000 miles.
- 1,772owner complaints
- 11recalls
- 45involved a crash
- 32,500median miles at failure
Newest report Sep 21, 2026 · checked Oct 2, 2026

What is your Cherokee doing?
Each one opens a sheet built from the owner reports of that problem on the 2015 model year.
- Transmission shudder335 reports
- Stalling257 reports
- Shift to park warning140 reports
- Transmission warning light138 reports
- Brake wear127 reports
- Service 4WD light122 reports
- Transmission failure84 reports
- Misfire79 reports
- Infotainment68 reports
- Warning lights56 reports
- Traction control light50 reports
- Drops into neutral49 reports
- Airbag41 reports
- Loses power accelerating39 reports
- Dead battery38 reports
- Suspension38 reports
- Wheels34 reports
- Drivetrain problems31 reports
- Fire27 reports
- Headlights26 reports
- Gas pedal delay25 reports
Is the 2015 Jeep Cherokee reliable?
The 2015 Jeep Cherokee has 1,772 owner complaints on file with NHTSA, 5.6 times the median of 314 for 2015 SUVs on this site. Of the 9 Cherokee model years since 2014, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2015 count runs short and isn't compared with the model years next to it.
- Top problem
- No problem dominates. The largest, transmission shudder, covers 335 of the 1,772 complaints (19%), and stalling is next with 257 (one complaint can fall under more than one problem, so these overlap). A quarter of the 260 owners who gave a mileage for transmission shudder saw it by about 6,000 miles, and half by about 24,000.
- Crash, fire and injury reports
- 79 of the 1,772 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 45 reports mention a crash, 28 mention a fire and 32 people were hurt. The most crash reports, 14 of 45, fall under airbag.
- Recalls behind the top problems
- Each of transmission shudder, stalling and shift to park warning has a recall on the same system: transmission shudder and shift to park warning, 16V-529 and 20V-343; stalling, 15V-676. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2015 at 310 (full calendar years only). In 2025 there were 68. So far in 2026, 35 more have come in. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: transmission shudders, slips or shifts hard, 335 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
1,772 complaints is 6.4 times the median 2015 model on this site and 5.6 times the median 2015 SUV. Among the 9 Cherokee model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2015 Jeep Cherokee
Jeep filed 613 bulletins and other notices with NHTSA that list the 2015 Jeep Cherokee. 48 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Transmission shudders, slips or shifts hard 2 bulletins · 335 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
2014-2015 JEEP CHEROKEE: CUSTOMER MAY EXPERIENCE A LATERAL WIGGLE, SHAKE, WOBBLE, SHUDDER, OR SHIMMY TYPE VIBRATION IN VEHICLE WHILE ACCELERATING BETWEEN 10-20 MPH, AT LOW SPEEDS *CN
"Shift to Park" or "Service Shifter" warning comes on 1 bulletin · 140 complaints
Shifter - Automatic Transmission If a 2015 - 18MY KL ONLY is brought in with a ?Service Shifter? message on the cluster and/or the following DTCs are present indicating loss of communication with the shifter: U0103, U0103-87.
Service 4WD light or power transfer unit (PTU) failure 7 bulletins · 122 complaints
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
5 more on this problem
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Service 4wd Light On, Message AWD System Service Required
Flash: Power Transfer Unit (PTU) Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU). A customer may experience All Wheel Drive (AWD) not operating correctly.
Flash: PTU Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM).
Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM).
Transmission fails or needs replacement 1 bulletin · 84 complaints
Start Stop Feature Inoperative After Transmission Replacement This bulletin involves verifying the Transmission Control Module (TCM) calibration and if necessary, replacing the TCM.
Check engine light or misfire 7 bulletins · 79 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
2.4L KL Cooling fan If replacing the cooling fan for a P0480 -Cooling Fan 1 Control Circuit fault code or inoperative fan, please call Sam Zarnegar at (248) 944-5703 prior to removing any parts.
5 more on this problem
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Blue Smoke At Start Up This bulletin involves replacing the cylinder head, if required. Customers may notice blue smoke coming from the tail pipe at start up.
Flash: Malfunction Indicator Lamp (MIL) Illumination, P06EF-Engine Restart Performance This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software.
Malfunction Indicator Lamp (MIL) Illumination, P06EF-Engine Restart Performance
Flash: MIL Illumination For P0733, P061B, P1DB8 This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available.
Infotainment, screen or backup camera fails 24 bulletins · 68 complaints
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4).
22 more on this problem
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed.
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM with the latest available software.
Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software.
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
Flash: Instrument Cluster Displays Incorrect This Bulletin involves updating the Instrument Panel Cluster (IPC). A small number of customers may experience one or more of the following symptoms: · Wrong language translations discovered.
Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: · Radio display screen intermittently may go blank. · Radio display screen may lock up.
Incorrect Instrument Cluster Displays This Bulletin involves updating or replacing the Instrument Panel Cluster (IPC). A small number of customers may experience one or more of the following symptoms: ? Wrong language translations discovered ? Street names ...
Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case.
SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS ...
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only).
Plus 12 older ones not listed here.
Battery dies or the car will not start 3 bulletins · 38 complaints
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Engine Stop/Start Not Available Message This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
1 more on this problem
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition ...
Suspension noise, struts or alignment 3 bulletins · 38 complaints
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts.
1 more on this problem
Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
Complaints filed by year
310 complaints came in 2015. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Electronic parking brake water ingress. Closed oct 29, 2023.
NHTSA summary
Desiccated air bag inflator rupture. Open.
NHTSA summary
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
NHTSA summary
Engine compartment fire. Closed dec 9, 2015, led to recall 15V-676.
NHTSA summary
Recalls that include the 2015 Jeep Cherokee
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk and remedy
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk and remedy
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk and remedy
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk and remedy
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
All 11 recalls on the 2015 Jeep Cherokee, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2015 Jeep Cherokee?
Transmission shudder, with 335 of the 1,772 complaints. Owners who gave a mileage for it put the median at about 24,000 miles.
At what mileage do 2015 Jeep Cherokee problems start?
Of the 1,186 complaints that give a mileage, a quarter came by about 10,000 miles and half by about 32,000.
How many 2015 Jeep Cherokee complaints involve a crash, fire or injury?
79 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for transmission shudder on the 2015 Jeep Cherokee?
Yes, NHTSA lists 2 recalls on the same system: 16V-529 and 20V-343. Its summary says which failure it covers, and that isn't always the one owners describe.