Diagsheet

2014 Jeep Cherokee · symptom sheet

Transmission shudders, slips or shifts hard

  • 436owner reports
  • 32,000median miles
  • $800median quote
  • 7involved a crash

Newest report Jun 19, 2026 · checked Oct 2, 2026

1344 of the 2,428 complaints on this car are about the transmission and drivetrain. 436 of those describe transmission shudder. Only stalling is reported more often on this car.

Narrower sheets: Transmission jerks, lurches or bangs into gear (306 reports) · Transmission hesitates when accelerating (81 reports) · Transmission slips (62 reports)

3 recalls on this systemcovering the 2014 model year
7 crashesin 436 reports
5 people hurtin these reports
2 firesin 436 reports

Tick what matches of 436 reports

29
161
90
114
137
9

Transmission shudder on other Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2021, 2022.

What this problem usually is

This is the biggest drivetrain group on the site: a transmission that shudders, slips, hesitates or bangs into gear. It's the everyday version of transmission trouble, where the car still drives but doesn't drive right, and it has three narrower sheets of its own for jerking, hesitation and slipping.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the transmission (37 reports), the valve body (7 reports) and the clutch (6 reports).

Recalls and investigations

3 recalls on the transmission and drivetrain cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

20V-343Jun 11, 2020
Power Train:Driveline:Differential Unit

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the…

Risk, remedy and owner complaints on recall 20V-343

19V-447Jun 13, 2019
Power Train:Automatic Transmission

In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk, remedy and owner complaints on recall 19V-447

16V-529Jul 12, 2016
Power Train:Automatic Transmission

The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.

Risk, remedy and owner complaints on recall 16V-529

All 13 recalls on the 2014 Jeep Cherokee, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Cherokee

DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

EA93-025opened Oct 29, 1993
Transmission and drivetrain · model years 1993

Driveshaft/univ.joint fail. Closed nov 25, 1994.

PE93-057opened Jun 14, 1993
Transmission and drivetrain · model years 1989 to 1993

Driveshaft/univ.joint fail. Closed oct 29, 1993.

PE88-001opened Oct 23, 1987
Transmission and drivetrain · model years 1983 to 1988

Fires caused by cltch lk. Closed jan 28, 1988.

None of these investigations covers the 2014 model year.

What owners paid

11 of the 436 reports quote a price. Each dot is one quote. The middle half runs $395 to $2,000.

$395$800$2,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 15,000 and 60,000 miles, from the 346 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 101, 2016: 100, 2017: 61, 2018: 32, 2019: 49, 2020: 30, 2021: 11, 2022: 23, 2023: 9, 2024: 7, 2025: 12, 2026: 1101'15100'1661'1732'1849'1930'2011'2123'229'237'2412'251'26

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2014 Jeep Cherokee that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Transmission is very jerky and have had this problem since i had it with 111,000 miles. I went to a mechanic and was told it was ptu. Was also checking online and not sure why it isn’t covered but i’ve seen everyone has this problem on this jeep. Really to expensive for me to fix.”

Filed Nov 24, 2025 · 111,000 miles

“Unknown when taking off from a stop sign it’s has a delay when hitting the gas also when driving down the road it’s like a jerking or feel like transmission jerking or slipping or something it’s does it every time I drive i”

Filed Nov 20, 2025

“One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.”

Filed May 19, 2022

“I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.”

Filed May 6, 2022

Should you keep driving it?

This page can't tell you that. 7 of 436 reports involved a crash and 5 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car