Diagsheet

2014 Jeep Cherokee · symptom sheet

Transmission slips

  • 62owner reports
  • 32,000median miles
  • 3involved a crash

Newest report Nov 20, 2025 · checked Sep 19, 2026

62 of the 436 reports of transmission shudder on the 2014 Cherokee describe transmission slipping.

Part of Transmission shudders, slips or shifts hard (436 reports) · also: jerking or hard shifts, hesitation when accelerating

Tick what matches of 62 reports

62
12
8
1
4
2

What got replaced

Owners who name the part that was replaced mention the transmission (4 reports).

Recalls and investigations

3 recalls on the transmission and drivetrain cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

20V-343Jun 11, 2020
Power Train:Driveline:Differential Unit

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Risk and remedy
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
19V-447Jun 13, 2019
Power Train:Automatic Transmission

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk and remedy
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
16V-529Jul 12, 2016
Power Train:Automatic Transmission

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Risk and remedy
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

NHTSA investigations into the transmission and drivetrain on the Cherokee

DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

NHTSA summary
There is no summary currently available
EA93-025opened Oct 29, 1993
Transmission and drivetrain · model years 1993

Driveshaft/univ.joint fail. Closed nov 25, 1994.

NHTSA summary
There is no summary currently available
PE93-057opened Jun 14, 1993
Transmission and drivetrain · model years 1989 to 1993

Driveshaft/univ.joint fail. Closed oct 29, 1993.

NHTSA summary
There is no summary currently available
PE88-001opened Oct 23, 1987
Transmission and drivetrain · model years 1983 to 1988

Fires caused by cltch lk. Closed jan 28, 1988.

NHTSA summary
NO SAFETY DEFECT TREND HAS BEEN DETECTED.===

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 15,000 and 55,000 miles, from the 46 reports that gave a mileage.

1315
1116
917
418
1019
520
221
422
123
124
225

What owners wrote

“Unknown when taking off from a stop sign it’s has a delay when hitting the gas also when driving down the road it’s like a jerking or feel like transmission jerking or slipping or something it’s does it every time I drive i”

Filed Nov 20, 2025

“When trying to turn through an intersection, transmission slipped into neutral and would not shift back into drive for several minutes, while I was stuck in the middle of the intersection. After finally shifting into drive, I returned the vehicle home, only 1/2 mile, and it did the same thing 4 more times.”

Filed Feb 17, 2024

“I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.”

Filed May 6, 2022

“Slippage in the Power Transmission Unit. No control over the movement of the vehicle. There was a recall of the PTU . The PTU was replaced at the dealership. There were no warnings, symptoms, or messages prior to the incident.”

Filed Sep 30, 2021

Should you keep driving it?

This page can't tell you that. 3 of 62 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

Other problems on this car