Diagsheet

2014 Jeep Cherokee · symptom sheet

Fuel pump failure

  • 28owner reports
  • 70,000median miles
  • $1,700median quote
  • 0involved a crash

Newest report Nov 6, 2025 · checked Sep 9, 2026

1724 of the 2,424 complaints on this car are about the fuel and propulsion. 28 of those describe fuel pump.

Tick what matches of 28 reports

14
10
8
1
9

What got replaced

Owners who name the part that was replaced mention the fuel pump (28 reports).

Recalls and investigations

3 recalls on the fuel and propulsion cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

20V-343Jun 11, 2020
Power Train:Driveline:Differential Unit

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Risk and remedy
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
19V-447Jun 13, 2019
Power Train:Automatic Transmission

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk and remedy
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
16V-529Jul 12, 2016
Power Train:Automatic Transmission

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Risk and remedy
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

NHTSA investigations into the fuel and propulsion on the Cherokee

PE15-003opened Jan 13, 2015
Engine · model years 2015

Engine compartment fire. Closed dec 9, 2015, led to recall 15V-676.

NHTSA summary
On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehicles equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially rel
EA12-005opened Jun 12, 2012
Fuel system · model years 1993 to 2001

Crash related fuel tank fires. Closed nov 14, 2014, led to recall 13V-252.

NHTSA summary
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things,
DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

NHTSA summary
There is no summary currently available
DP97-003opened Jul 10, 1997
Fuel system · model years 1997

Faulty gas gauge indicators. Closed nov 13, 1997, led to recall 97V-194.

NHTSA summary
There is no summary currently available
EA93-025opened Oct 29, 1993
Transmission and drivetrain · model years 1993

Driveshaft/univ.joint fail. Closed nov 25, 1994.

NHTSA summary
There is no summary currently available
PE93-057opened Jun 14, 1993
Transmission and drivetrain · model years 1989 to 1993

Driveshaft/univ.joint fail. Closed oct 29, 1993.

NHTSA summary
There is no summary currently available
EA88-009opened Nov 16, 1987
Engine And Engine Cooling · model years 1980 to 1985

Engine compartment fires. Closed jan 9, 1990, led to recall 88V-132.

NHTSA summary
ANALYSIS:MANY OF THE REPORTS INDICATE THAT THE PLASTIC VALVE COVER OR THE\TV GASKETING MATERIAL LOSES ITS STRUCTURAL AND/OR SEALING INTEGRITY DUE TOTHE HIGH ENGINE TEMPERATURES ASSOCIATED WITH THE AMC 258 ENGINE.TESTINGPERFORMED BY A LOCAL FLEET CLEARLY DEMONSTRATED THAT UNDER NORMAL DRIVINGCONDITIONS, MOTOR OIL LEAKS IN THE VICINITY OF THE #3 OR #4 CYLINDERS (OVERTHE EXHAUST MANIFOLD) CAN RESULT IN A FIRE SERIOUS ENOUGH TO DESTROY AVEHICLE.AMC HAS ISSUED NUMEROUS TSB'S REGARDING THE PROPER/IMPROPER METHOD OF SEAL-ING THE VALVE COVER-HEAD INTERFACE.1981-84 AMC 6-CYLINDER ENGINES AREEQUIPPED WITH A PLASTIC VALVE COVER WHICH HAS 5 GUIDE PINS AND 2 FASTENERS.THE COVER USED IN LATER MODELS WAS RE-DESIGNED TO HAVE 5 ATTACHING POINTS,AND THIS NEW VALVE COVER CAN BE USED ON OLDER ENGINES BY MEANS OF AMODIFICATION KIT.AS EXPECTED, COMPLAINTS OF ENGINE FIRES IN 1985 MODELSDROPPED SIGNIFICANTLY, INDICATING THAT THE ADDITION OF THE NEW VALVE COVERMAY HAVE SOLVED THE PROBLEM.STATUS: IR TO THE MANUFACTURER SENT 12/1/87.PROPOSED ACTION: OPEN AN ENGINEERING ANALYSIS.===
PE88-001opened Oct 23, 1987
Transmission and drivetrain · model years 1983 to 1988

Fires caused by cltch lk. Closed jan 28, 1988.

NHTSA summary
NO SAFETY DEFECT TREND HAS BEEN DETECTED.===

None of these investigations covers the 2014 model year.

What owners paid

13 of the 28 reports quote a price. Each dot is one quote. The middle half runs $1,200 to $3,000.

$1,200$1,700$3,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 36,000 and 82,000 miles, from the 23 reports that gave a mileage.

115
116
217
618
819
520
121
222
225

What owners wrote

No report on this problem is short enough to quote in full.

Should you keep driving it?

This page can't tell you that. 0 of 28 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

Other problems on this car