KL
2014 Jeep Cherokee
The most reported problem on the 2014 Jeep Cherokee is stalling, with 562 complaints, usually around 43,000 miles.
- 2,428owner complaints
- 13recalls
- 49involved a crash
- 45,000median miles at failure
Newest report Sep 28, 2026 · checked Oct 2, 2026
What is your Cherokee doing?
Each one opens a sheet built from the owner reports of that problem on the 2014 model year.
- Stalling562 reports
- Transmission shudder436 reports
- Transmission warning light273 reports
- Brake wear169 reports
- Service 4WD light155 reports
- Transmission failure127 reports
- Shift to park warning121 reports
- Misfire118 reports
- Drops into neutral112 reports
- Infotainment86 reports
- Traction control light75 reports
- Warning lights70 reports
- Dead battery66 reports
- Drivetrain problems56 reports
- Loses power accelerating50 reports
- Airbag46 reports
- Suspension45 reports
- Death wobble37 reports
- Phantom braking31 reports
- Oil consumption29 reports
- Oil leak29 reports
- Fuel pump28 reports
- Engine failure26 reports
Is the 2014 Jeep Cherokee reliable?
The 2014 Jeep Cherokee has 2,428 owner complaints on file with NHTSA, 6.6 times the median of 366 for 2014 SUVs on this site. Of the 9 Cherokee model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- Stalling leads with 562 of the 2,428 complaints (23%), ahead of transmission shudder at 436. A quarter of the 441 owners who gave a mileage for stalling saw it by about 24,000 miles, and half by about 43,000.
- Crash, fire and injury reports
- Only 69 of the 2,428 complaints (3%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 49 reports mention a crash, 15 mention a fire and 37 people were hurt. The most crash reports, 17 of 49, fall under airbag.
- Recalls behind the top problems
- Transmission shudder and transmission warning light share a recall on the same system (16V-529, 19V-447 and 20V-343). Stalling has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2016 at 398 (full calendar years only). In 2025 there were 105. So far in 2026, 43 more have come in. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 562 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
2,428 complaints is 8.0 times the median 2014 model on this site and 6.6 times the median 2014 SUV. Among the 9 Cherokee model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Jeep Cherokee
Jeep filed 563 bulletins and other notices with NHTSA that list the 2014 Jeep Cherokee. 51 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Transmission shudders, slips or shifts hard 3 bulletins · 436 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
2014-2015 JEEP CHEROKEE: CUSTOMER MAY EXPERIENCE A LATERAL WIGGLE, SHAKE, WOBBLE, SHUDDER, OR SHIMMY TYPE VIBRATION IN VEHICLE WHILE ACCELERATING BETWEEN 10-20 MPH, AT LOW SPEEDS *CN
1 more on this problem
JEEP: TRANSMISSION CONTROL MODULE (TCM), ON SOME JEEPS, WITH NEW SOFTWARE ROBUSTNESS IMPROVEMENTS, EXPERIENCING INCONSISTENT AND/OR HARSH 1-2 OR 2-3 UPSHIFTS. MODEL 2014 CHEROKEE. *PE
Service 4WD light or power transfer unit (PTU) failure 6 bulletins · 155 complaints
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
4 more on this problem
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Service 4wd Light On, Message AWD System Service Required
Flash: PTU Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM).
Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM).
Check engine light or misfire 8 bulletins · 118 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
6 more on this problem
SYMPTOM/CONDITION: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **P0887-00 - TCM Power Control Circuit High ...
Blue Smoke At Start Up This bulletin involves replacing the cylinder head, if required. Customers may notice blue smoke coming from the tail pipe at start up.
Flash: MIL Illumination For P0733, P061B, P1DB8 This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available.
Flash: MIL Illumination P1239, P0298- Engine Oil Temperature Too Low Or High, P0300 Multiple Cylinder Misfire, Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module ...
Flash: MIL Illumination P219A-Air Fuel Ratio Cylinder Imbalance Bank 1 This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Infotainment, screen or backup camera fails 24 bulletins · 86 complaints
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4).
22 more on this problem
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate.
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM with the latest available software.
Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software.
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect.
Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB.
SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): After initially using radio with USB, radio will suddenly not play using ...
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: ? Potential for inoperative or blank radio display.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes.
Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. A customer may describe that the ambient temperature display is slow to update.
Plus 12 older ones not listed here.
Battery dies or the car will not start 2 bulletins · 66 complaints
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Flash: Instrument Cluster Shows "Low Battery Voltage" Erroneously This bulletin involves flashing the Instrument Cluster with a new software. The customer may experience ?Low Battery Voltage? text message shown erroneously in the EVIC.
Driveshaft, axle or transfer case problems 2 bulletins · 56 complaints
REAR DIFFERENTIAL OR REAR DIFFERENTIAL ACTUATION MOTOR IF YOU ARE ATTEMPTING TO REPAIR A WHISTLING/HIGH PITCHED NOISE FROM THE REAR DIFFERENTIAL AREA FCA HAS RELEASED TSB 03-003-16 JUNE 21 TO ADDRESS THIS CONCERN
DRIVETRAIN CONTROL MODULE (DTCM) THIS BULLETIN INVOLVES REPLACING AND RECONFIGURING THE DRIVETRAIN CONTROL MODULE (DTCM) WITH THE LATEST AVAILABLE SOFTWARE. SOME VEHICLES MAY EXPERIENCE A CONSTANT HIGH PITCHED WHINE COMING FROM REAR AXLE AREA.
Suspension noise, struts or alignment 3 bulletins · 45 complaints
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts.
1 more on this problem
Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
Burns oil or oil level rises 3 bulletins · 29 complaints
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption.
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
1 more on this problem
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil ...
Complaints filed by year
398 complaints came in 2016. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Electronic parking brake water ingress. Closed oct 29, 2023.
NHTSA summary
Desiccated air bag inflator rupture. Open.
NHTSA summary
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
NHTSA summary
Recalls that include the 2014 Jeep Cherokee
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk and remedy
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk and remedy
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk and remedy
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk and remedy
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
All 13 recalls on the 2014 Jeep Cherokee, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2014 Jeep Cherokee?
Stalling, with 562 of the 2,428 complaints. Owners who gave a mileage for it put the median at about 43,000 miles.
At what mileage do 2014 Jeep Cherokee problems start?
Of the 1,675 complaints that give a mileage, a quarter came by about 22,000 miles and half by about 45,000.
How many 2014 Jeep Cherokee complaints involve a crash, fire or injury?
69 of them (3%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2014 Jeep Cherokee?
No recall on file for the 2014 Jeep Cherokee is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.