Diagsheet

2014 Jeep Cherokee · symptom sheet

Transmission hesitates when accelerating

  • 81owner reports
  • 30,000median miles
  • 1involved a crash

Newest report Dec 17, 2025 · checked Oct 2, 2026

81 of the 436 reports of transmission shudder on the 2014 Cherokee describe hesitation when accelerating.

Part of Transmission shudders, slips or shifts hard (436 reports) · also: jerking or hard shifts, transmission slipping

3 recalls on this systemcovering the 2014 model year
1 crashin 81 reports
1 firein 81 reports

Tick what matches of 81 reports

77
6
48
31
24
2

Hesitation when accelerating on other Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2020, 2021, 2022.

What this problem usually is

This is the narrower sheet inside transmission shudder for a car that pauses before it goes. You press the gas, and for a beat nothing happens, or the engine revs and then the car catches up. What makes it distinct from the wider sheet is timing: the complaint isn't a rough shift at speed but a delay right when you need to move.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the transmission (51 reports) and the software (30 reports).

Recalls and investigations

3 recalls on the transmission and drivetrain cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

20V-343Jun 11, 2020
Power Train:Driveline:Differential Unit

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the…

Risk, remedy and owner complaints on recall 20V-343

19V-447Jun 13, 2019
Power Train:Automatic Transmission

In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk, remedy and owner complaints on recall 19V-447

16V-529Jul 12, 2016
Power Train:Automatic Transmission

The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.

Risk, remedy and owner complaints on recall 16V-529

All 13 recalls on the 2014 Jeep Cherokee, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Cherokee

DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

EA93-025opened Oct 29, 1993
Transmission and drivetrain · model years 1993

Driveshaft/univ.joint fail. Closed nov 25, 1994.

PE93-057opened Jun 14, 1993
Transmission and drivetrain · model years 1989 to 1993

Driveshaft/univ.joint fail. Closed oct 29, 1993.

PE88-001opened Oct 23, 1987
Transmission and drivetrain · model years 1983 to 1988

Fires caused by cltch lk. Closed jan 28, 1988.

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 16,900 and 64,979 miles, from the 61 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 16, 2016: 25, 2017: 11, 2018: 3, 2019: 10, 2020: 4, 2021: 1, 2022: 5, 2024: 2, 2025: 416'1525'1611'173'1810'194'201'215'222'244'25

What owners wrote

“Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.”

Filed Jun 3, 2021

Should you keep driving it?

This page can't tell you that. 1 of 81 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car