2014 Jeep Cherokee · symptom sheet
Suspension noise, struts or alignment
- 45owner reports
- 30,252median miles
- 3involved a crash
Newest report Mar 5, 2025 · checked Sep 9, 2026
45 of the 2,424 complaints on this car describe suspension.
Tick what matches of 45 reports
What got replaced
Owners who name the part that was replaced mention the struts or shocks (4 reports) and the control arm (3 reports).
Recalls and investigations
One recall on the suspension system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
NHTSA investigations into the suspension system on the Cherokee
Rear axle shaft separation. Closed jan 26, 1996.
NHTSA summary
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 14,000 and 56,000 miles, from the 30 reports that gave a mileage.
What owners wrote
“Front lower control arm bushings and front and rear sway bar bushings are cracked.”
Filed Jan 3, 2022
Should you keep driving it?
This page can't tell you that. 3 of 45 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 562 reports
- Transmission shudders, slips or shifts hard 436 reports
- Brakes grind, pulse or wear early 168 reports
- Transmission fails or needs replacement 127 reports
- Check engine light or misfire 118 reports
- Infotainment, screen or backup camera fails 86 reports
- Multiple warning lights come on at once 70 reports
- Battery dies or the car will not start 66 reports
- Airbag warning light or recall 46 reports
- Brakes on its own (automatic emergency braking) 31 reports
- Burns oil or oil level rises 29 reports
- Fuel pump failure 28 reports
- Engine failure, knocking or rod bearing 26 reports