2014 Jeep Cherokee · symptom sheet
Suspension noise, struts or alignment
- 45owner reports
- 30,252median miles
- 3involved a crash
Newest report Mar 5, 2025 · checked Oct 2, 2026
45 of the 2,428 complaints on this car describe suspension.
Tick what matches of 45 reports
Suspension on other Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2021, 2022.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the struts or shocks (4 reports) and the control arm (3 reports).
Recalls and investigations
One recall on the suspension system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
All 13 recalls on the 2014 Jeep Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the suspension system on the Cherokee
Rear axle shaft separation. Closed jan 26, 1996.
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 14,000 and 56,000 miles, from the 30 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2014 Jeep Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts.
Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
What owners wrote
“Front lower control arm bushings and front and rear sway bar bushings are cracked.”
Filed Jan 3, 2022
Should you keep driving it?
This page can't tell you that. 3 of 45 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 562 reports
- Transmission shudders, slips or shifts hard 436 reports
- "Service Transmission" message or wrench light comes on 273 reports
- Brakes grind, pulse or wear early 169 reports
- Service 4WD light or power transfer unit (PTU) failure 155 reports
- Transmission fails or needs replacement 127 reports
- "Shift to Park" or "Service Shifter" warning comes on 121 reports
- Check engine light or misfire 118 reports
- Transmission drops into neutral or downshifts on its own 112 reports
- Infotainment, screen or backup camera fails 86 reports
- Traction control or StabiliTrak light comes on 75 reports
- Multiple warning lights come on at once 70 reports
- Battery dies or the car will not start 66 reports
- Driveshaft, axle or transfer case problems 56 reports
- Loses power when accelerating 50 reports
- Airbag warning light or recall 46 reports
- Steering wheel shakes or the "death wobble" 37 reports
- Brakes on its own (automatic emergency braking) 31 reports
- Burns oil or oil level rises 29 reports
- Engine leaks oil 29 reports
- Fuel pump failure 28 reports
- Engine failure, knocking or rod bearing 26 reports