2018 Honda CR-V · symptom sheet
Infotainment, screen or backup camera fails
- 94owner reports
- 11,000median miles
- $1,000median quote
- 2involved a crash
Newest report Sep 14, 2026 · checked Oct 2, 2026
500 of the 2,145 complaints on this car are about the electrical system. 94 of those describe infotainment.
Tick what matches of 94 reports
Infotainment on other CR-V years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2020, 2021, 2022, 2023, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (55 reports), the software (13 reports) and the camera (12 reports).
Recalls and investigations
No recall on the electrical system covers the 2018 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the CR-V
Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.
Low beam headlights stop working. Closed sep 23, 2011.
Driver's power window master switch. Closed oct 24, 2012, led to recall 11V-456.
Driver's master power window switch. Closed apr 15, 2011, led to recall 11V-456.
Ignition-park interlock system. Closed nov 13, 2003, led to recall 03V-422.
Ignition-park interlock system. Closed sep 9, 2003.
None of these investigations covers the 2018 model year.
What owners paid
6 of the 94 reports quote a price. Each dot is one quote. The middle half runs $190 to $1,500.
When it happens
The middle half of failures fell between 6,000 and 33,000 miles, from the 53 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 8 service bulletins or notices for the 2018 Honda CR-V that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2020 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle.
4 more on the 2018 Honda CR-V page.
What owners wrote
“Every few days or even every few weeks as I'm driving I get SRS airbag malfunction showing up on my dash cluster. So I have to pull onto the shoulder of the road or into a parking lot turn off my car hold power button to my radio turn my car back on and perform a system reboot to clear the message so I can continue driving home I have called dealership they advised me they don't have anyone to look at SRS issues”
Filed Sep 14, 2026
“I was driving on the freeway when my sunroof exploded spontaneouly. It was not hit by anything nor was the weather unusually cold for the location. If I had the sunroof screen open, I would have been hit by shattering glass while driving 70 mph. I understand this has happened to others who have Hondas and Acuras 2015-2022 and there is a class action lawsuit against Honda.”
Filed Dec 4, 2025
“The display will be functioning properly and then start flashing to brightness and road map gets changing display of road way. also screen goes all black or partially black.”
Filed Oct 4, 2024
“Dashboard Display screen glitches. Becomes inoperable. I took the car to the dealer and they ignored it. Causes safety issues when reversing, navigating in an unknown area, makes beeping noises, and cannot be reset without turning the car off and then back on. This has been happening intermittently since 2019.”
Filed Feb 18, 2024
Should you keep driving it?
This page can't tell you that. 2 of 94 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes on its own (automatic emergency braking) 244 reports
- Engine stalls or loses power while driving 219 reports
- Steering sticks, feels notchy or jerks 212 reports
- Brakes grind, pulse or wear early 196 reports
- Burns oil or oil level rises 130 reports
- Check engine light or misfire 128 reports
- Engine rattles or ticks 126 reports
- Multiple warning lights come on at once 109 reports
- Forward collision warning goes off or the camera drops out 96 reports
- Fuel pump failure 89 reports
- Adaptive cruise or lane keeping misbehaves 84 reports
- Power steering cuts out or goes heavy 80 reports
- Fuel smells, leaks, or the gauge reads wrong 77 reports
- Turbo failure or loss of boost 73 reports
- Battery dies or the car will not start 70 reports
- A/C blows warm or the compressor fails 58 reports
- Engine overheats or leaks coolant 51 reports
- Engine failure, knocking or rod bearing 46 reports
- Steering wheel clicks, clunks or grinds when I turn 44 reports
- Seat belt or seat problems 32 reports
- Traction control or StabiliTrak light comes on 30 reports
- Windshield cracks or distorts 29 reports