2024 Honda CR-V · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 7,000median miles
- 0involved a crash
Newest report Sep 21, 2026 · checked Oct 2, 2026
151 of the 392 complaints on this car are about the electrical system. 32 of those describe infotainment. Only sticky steering is reported more often on this car.
Tick what matches of 32 reports
Infotainment on other CR-V years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2020, 2021, 2022, 2023, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (24 reports) and the head unit or screen (5 reports).
Recalls and investigations
No recall on the electrical system covers the 2024 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the CR-V
Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.
Low beam headlights stop working. Closed sep 23, 2011.
Driver's power window master switch. Closed oct 24, 2012, led to recall 11V-456.
Driver's master power window switch. Closed apr 15, 2011, led to recall 11V-456.
Ignition-park interlock system. Closed nov 13, 2003, led to recall 03V-422.
Ignition-park interlock system. Closed sep 9, 2003.
None of these investigations covers the 2024 model year.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2024 Honda CR-V that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently,, and can change between color display to a black and white display.
What owners wrote
“The rear view camera display keeps switching from color to black&white mode during parking operations. This happens even during good weather where there is plenty of light out and no reason for it to switch to low visibility or nighttime mode. The car dealer said there was no fix for this. This behavior began shortly after purchase and has continued to occur since then.”
Filed Oct 22, 2025
“Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this meets up with standards set by the government, for the capabilies of a rear view camera.”
Filed Jan 29, 2025
“Reverse camera will go black and white from time to time. I had recorded a video of this incident and showed it to Honda, but they wanted to charge me $180 to diagnose the issue. I was not willing to pay that as the car is still under warranty.”
Filed Jan 7, 2025
“Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.”
Filed Jan 3, 2025 · 7,000 miles
Should you keep driving it?
This page can't tell you that. 0 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Steering sticks, feels notchy or jerks 47 reports
- Windshield cracks or distorts 30 reports
- Power steering cuts out or goes heavy 29 reports
- Adaptive cruise or lane keeping misbehaves 29 reports
- Brakes on its own (automatic emergency braking) 25 reports