2017 Honda CR-V · symptom sheet
Infotainment, screen or backup camera fails
- 139owner reports
- 22,000median miles
- $1,500median quote
- 4involved a crash
Newest report Sep 28, 2026 · checked Oct 2, 2026
668 of the 1,771 complaints on this car are about the electrical system. 139 of those describe infotainment.
Tick what matches of 139 reports
Infotainment on other CR-V years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2020, 2021, 2022, 2023, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (82 reports), the software (18 reports) and the camera (9 reports).
Recalls and investigations
No recall on the electrical system covers the 2017 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the CR-V
Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.
Low beam headlights stop working. Closed sep 23, 2011.
Driver's power window master switch. Closed oct 24, 2012, led to recall 11V-456.
Driver's master power window switch. Closed apr 15, 2011, led to recall 11V-456.
Ignition-park interlock system. Closed nov 13, 2003, led to recall 03V-422.
Ignition-park interlock system. Closed sep 9, 2003.
None of these investigations covers the 2017 model year.
What owners paid
9 of the 139 reports quote a price. Each dot is one quote. The middle half runs $300 to $2,000.
When it happens
The middle half of failures fell between 8,850 and 36,000 miles, from the 79 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 14 service bulletins or notices for the 2017 Honda CR-V that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle.
American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2020 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle.
10 more on the 2017 Honda CR-V page.
What owners wrote
“While the car was moving, the LCD screen suddenly flickered uncontrollably. Although the LCD screen returns to normal after the car is restarted, it will flicker after driving for a period of time.”
Filed Feb 5, 2024
“Infotainment screen malfunction and safety issue. Also hood popped open twice while driving 65 mph causing damage.”
Filed Feb 3, 2024
“Driverâs Seatbelt will not click in place and my vin is not showing a recall. The control screen does not work correctly. It often goes bright and makes a dinging sound or wonât work at all.”
Filed Dec 19, 2023
“The screen in the middle goes haywire beeping and jumping from screen to screen. I am not sure if it is affecting any other electronic componets but it very well could be.”
Filed Aug 23, 2023
Should you keep driving it?
This page can't tell you that. 4 of 139 reports involved a crash and 4 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes on its own (automatic emergency braking) 187 reports
- Engine stalls or loses power while driving 180 reports
- Brakes grind, pulse or wear early 174 reports
- Check engine light or misfire 145 reports
- Multiple warning lights come on at once 144 reports
- Battery dies or the car will not start 142 reports
- Burns oil or oil level rises 135 reports
- Engine rattles or ticks 131 reports
- Turbo failure or loss of boost 80 reports
- Adaptive cruise or lane keeping misbehaves 68 reports
- Fuel smells, leaks, or the gauge reads wrong 56 reports
- A/C blows warm or the compressor fails 55 reports
- Engine failure, knocking or rod bearing 54 reports
- Traction control or StabiliTrak light comes on 54 reports
- Engine overheats or leaks coolant 52 reports
- Forward collision warning goes off or the camera drops out 51 reports
- Seat belt or seat problems 42 reports
- Airbag warning light or recall 36 reports