Diagsheet

2022 Ram 1500 · symptom sheet

Backup camera goes black or freezes

  • 35owner reports
  • 1involved a crash

Newest report Aug 31, 2026 · checked Oct 2, 2026

35 of the 87 reports of infotainment on the 2022 1500 describe backup camera failure.

Part of Infotainment, screen or backup camera fails (87 reports)

7 recalls on this systemcovering the 2022 model year
1 crashin 35 reports
NHTSA investigation1 covering the 2022

Tick what matches of 35 reports

15
16
4
3
14

Backup camera failure on other 1500 years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2021, 2023, 2024, 2025, 2026.

What got replaced

Owners who name the part that was replaced mention the camera (35 reports), the head unit or screen (30 reports) and the wiring or connector (11 reports).

Recalls and investigations

7 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-754Oct 10, 2024
Visibility:Rearview Mirrors/Devices

The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-754

24V-437Jun 13, 2024
Back Over Prevention: Sensing System: Camera

The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-437

24V-436Jun 13, 2024
Back Over Prevention: Sensing System: Camera

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-436

23V-654Sep 28, 2023
Back Over Prevention:Display Function

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 23V-654

23V-059Feb 9, 2023
Back Over Prevention:Display Function

The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse.

Risk, remedy and owner complaints on recall 23V-059

22V-407Jun 9, 2022
Back Over Prevention:Display Function

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 22V-407

21V-871Nov 10, 2021
Visibility:Defroster/Defogger/Hvac System:Windshield:Electrical Heating Element

These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers.

Risk, remedy and owner complaints on recall 21V-871

All 16 recalls on the 2022 Ram 1500, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the 1500

PE24-018opened Jul 19, 2024
Electrical · model years 2022

Engine stall with intermittent restart. Open.

RQ15-004opened Jul 24, 2015
Electrical · model years 2013 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

DP14-004opened Sep 25, 2014
Electrical · model years 2010 to 2012

Totally integrated power module failure. Closed jul 24, 2015.

When it happens

Too few of these reports state a mileage to give a range.

Complaints by the year NHTSA received them: 2022: 5, 2023: 3, 2024: 2, 2025: 14, 2026: 115'223'232'2414'2511'26

Is this a known problem?

The manufacturer has sent NHTSA 17 service bulletins or notices for the 2022 Ram 1500 that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

13 more on the 2022 Ram 1500 page.

What owners wrote

“The Ram uconnect system screen can go black, have glitches or be unresponsive. When this screen goes out the backup camera is no longer displayed.navigation is also no longer usable. When it goes out it is intermittent but can at anytime. Mine was out for an entire week then started working agian.”

Filed Aug 6, 2026

“Black screens, freezes, and reboots Backup camera not displaying These require a complete reset of the uconnect to get the screen and cameras back. Rear collision is immanent without cameras”

Filed Feb 21, 2026

“My back up camera has went out, I took it to be repaired at the dealership they said it was disconnected. It was reconnected at that time. It has quit again doing the same thing it was doing before. I have not disconnected any wires that would cause this issue.”

Filed Jul 9, 2025

“I was backing out of my driveway and the rear view camera and rear sensors didn’t work. Due to vehicle in the road’s location and my mirrors view I could not see vehicle behind me and ran into the vehicle.”

Filed Mar 30, 2023

Should you keep driving it?

This page can't tell you that. 1 of 35 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car