Diagsheet

2022 Ram 1500 · symptom sheet

Backup camera goes black or freezes

  • 35owner reports
  • 1involved a crash

Newest report Aug 31, 2026 · checked Sep 19, 2026

35 of the 85 reports of infotainment on the 2022 1500 describe backup camera failure.

Part of Infotainment, screen or backup camera fails (85 reports)

Tick what matches of 35 reports

15
16
4
3
14

What got replaced

Owners who name the part that was replaced mention the camera (35 reports), the head unit or screen (30 reports) and the wiring or connector (11 reports).

Recalls and investigations

7 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-754Oct 10, 2024
Visibility:Rearview Mirrors/Devices

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
24V-437Jun 13, 2024
Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will replace the wiring harness, free of charge. The vehicle has been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 65B.
24V-436Jun 13, 2024
Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
23V-654Sep 28, 2023
Back Over Prevention:Display Function

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
23V-059Feb 9, 2023
Back Over Prevention:Display Function

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
22V-407Jun 9, 2022
Back Over Prevention:Display Function

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.
21V-871Nov 10, 2021
Visibility:Defroster/Defogger/Hvac System:Windshield:Electrical Heating Element

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk and remedy
Risk: An inoperable defrosting and defogging system can reduce visibility for drivers in certain conditions, increasing the risk of a crash.
Remedy: FCA US, LLC will repurchase the affected vehicles, free of charge. Owner notification letters were mailed November 22, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y88.

NHTSA investigations into the electrical system on the 1500

PE24-018opened Jul 19, 2024
Electrical · model years 2022

Engine stall with intermittent restart. Open.

NHTSA summary
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recal
RQ15-004opened Jul 24, 2015
Electrical · model years 2013 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

NHTSA summary
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and
DP14-004opened Sep 25, 2014
Electrical · model years 2010 to 2012

Totally integrated power module failure. Closed jul 24, 2015.

NHTSA summary
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher compla

When it happens

Too few of these reports state a mileage to give a range.

522
323
224
1425
1126

What owners wrote

“The Ram uconnect system screen can go black, have glitches or be unresponsive. When this screen goes out the backup camera is no longer displayed.navigation is also no longer usable. When it goes out it is intermittent but can at anytime. Mine was out for an entire week then started working agian.”

Filed Aug 6, 2026

“Black screens, freezes, and reboots Backup camera not displaying These require a complete reset of the uconnect to get the screen and cameras back. Rear collision is immanent without cameras”

Filed Feb 21, 2026

“My back up camera has went out, I took it to be repaired at the dealership they said it was disconnected. It was reconnected at that time. It has quit again doing the same thing it was doing before. I have not disconnected any wires that would cause this issue.”

Filed Jul 9, 2025

“I was backing out of my driveway and the rear view camera and rear sensors didn’t work. Due to vehicle in the road’s location and my mirrors view I could not see vehicle behind me and ran into the vehicle.”

Filed Mar 30, 2023

Should you keep driving it?

This page can't tell you that. 1 of 35 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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