2014 Ford Fusion · symptom sheet
Backup camera goes black or freezes
- 35owner reports
- 94,000median miles
- 0involved a crash
Newest report Aug 5, 2026 · checked Oct 2, 2026
35 of the 81 reports of infotainment on the 2014 Fusion describe backup camera failure.
Part of Infotainment, screen or backup camera fails (81 reports)
Tick what matches of 35 reports
Backup camera failure on other Fusion years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2017, 2018, 2019, 2020.
What got replaced
Owners who name the part that was replaced mention the camera (35 reports) and the head unit or screen (17 reports).
Recalls and investigations
No recall on other covers the 2014 model year as of Oct 2, 2026.
NHTSA investigations into other on the Fusion
Fleet vehicle recall completion audit. Closed dec 28, 2015.
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 65,000 and 120,000 miles, from the 8 reports that gave a mileage.
What owners wrote
“The backup camera works intermittently. Showing a black screen and telling me to see a dealer.”
Filed Nov 12, 2025
“The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right)”
Filed Nov 9, 2025
“The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.”
Filed Oct 30, 2025
“Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays Back up camera not working please contact dealership.”
Filed Oct 27, 2025
Should you keep driving it?
This page can't tell you that. 0 of 35 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Power steering cuts out or goes heavy 203 reports
- Engine stalls or loses power while driving 125 reports
- Brakes grind, pulse or wear early 118 reports
- Engine overheats or leaks coolant 101 reports
- Check engine light or misfire 96 reports
- Doors, latches or locks fail 89 reports
- Seat belt or seat problems 79 reports
- Wheel bearing, tires or wheels 40 reports
- Traction control or StabiliTrak light comes on 39 reports
- Airbag warning light or recall 38 reports
- Transmission shudders, slips or shifts hard 32 reports
- Engine failure, knocking or rod bearing 31 reports
- A/C blows warm or the compressor fails 27 reports
- Rolls away in Park or will not shift out of Park 25 reports