Diagsheet

2016 Ford Fusion · symptom sheet

Backup camera goes black or freezes

  • 94owner reports
  • 90,000median miles
  • 7involved a crash

Newest report Sep 23, 2026 · checked Oct 2, 2026

94 of the 186 reports of infotainment on the 2016 Fusion describe backup camera failure.

Part of Infotainment, screen or backup camera fails (186 reports) · also: screen freezing

1 recall on this systemcovering the 2016 model year
7 crashesin 94 reports
2 people hurtin these reports

Tick what matches of 94 reports

37
1
27
17
61
2

Backup camera failure on other Fusion years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2017, 2018, 2019, 2020.

What got replaced

Owners who name the part that was replaced mention the camera (94 reports) and the head unit or screen (48 reports).

Recalls and investigations

One recall on the backup camera covers the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-695Oct 13, 2025
Back Over Prevention: Sensing System: Camera

The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk, remedy and owner complaints on recall 25V-695

All 13 recalls on the 2016 Ford Fusion, with the owner complaints on each recalled system

NHTSA investigations into the backup camera on the Fusion

AQ10-001opened Nov 18, 2010
Other · model years 2010

Fleet vehicle recall completion audit. Closed dec 28, 2015.

None of these investigations covers the 2016 model year.

When it happens

The middle half of failures fell between 75,000 and 100,000 miles, from the 30 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 1, 2020: 1, 2021: 3, 2022: 2, 2023: 3, 2024: 2, 2025: 34, 2026: 481'191'203'212'223'232'2434'2548'26

What owners wrote

“Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions”

Filed Jun 4, 2025

“The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there. No purpose. There luckily had been no incidents so I put today's date as I fill in this form.”

Filed May 1, 2025

“air bag light comes on sometimes not other car panic alarm goes off at random times backup camera sometimes work sometimes glitches”

Filed Mar 11, 2025

“Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.”

Filed Nov 14, 2024

Should you keep driving it?

This page can't tell you that. 7 of 94 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car