2015 Ford Fusion · symptom sheet
Backup camera goes black or freezes
- 37owner reports
- 103,000median miles
- 1involved a crash
Newest report Aug 12, 2026 · checked Oct 2, 2026
37 of the 69 reports of infotainment on the 2015 Fusion describe backup camera failure.
Part of Infotainment, screen or backup camera fails (69 reports)
Tick what matches of 37 reports
Backup camera failure on other Fusion years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2017, 2018, 2019, 2020.
What got replaced
Owners who name the part that was replaced mention the camera (37 reports) and the head unit or screen (23 reports).
Recalls and investigations
No recall on other covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into other on the Fusion
Fleet vehicle recall completion audit. Closed dec 28, 2015.
None of these investigations covers the 2015 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.”
Filed Mar 6, 2026
“Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!”
Filed Feb 25, 2026
“The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed”
Filed Jul 9, 2025
“Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.”
Filed Jul 3, 2025
Should you keep driving it?
This page can't tell you that. 1 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Check engine light or misfire 190 reports
- Engine overheats or leaks coolant 184 reports
- Engine stalls or loses power while driving 125 reports
- Brakes grind, pulse or wear early 124 reports
- Power steering cuts out or goes heavy 92 reports
- Engine failure, knocking or rod bearing 76 reports
- Airbag warning light or recall 39 reports
- Seat belt or seat problems 28 reports
- Rolls away in Park or will not shift out of Park 27 reports
- Wheel bearing, tires or wheels 26 reports