Diagsheet

2015 Ford Fusion · symptom sheet

Backup camera goes black or freezes

  • 37owner reports
  • 103,000median miles
  • 1involved a crash

Newest report Aug 12, 2026 · checked Sep 19, 2026

37 of the 69 reports of infotainment on the 2015 Fusion describe backup camera failure.

Part of Infotainment, screen or backup camera fails (69 reports)

Tick what matches of 37 reports

18
1
15
6
16

What got replaced

Owners who name the part that was replaced mention the camera (37 reports) and the head unit or screen (23 reports).

Recalls and investigations

No recall on other covers the 2015 model year as of Sep 19, 2026.

NHTSA investigations into other on the Fusion

AQ10-001opened Nov 18, 2010
Other · model years 2010

Fleet vehicle recall completion audit. Closed dec 28, 2015.

NHTSA summary
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any futu

None of these investigations covers the 2015 model year.

When it happens

Too few of these reports state a mileage to give a range.

117
120
221
122
223
224
2025
826

What owners wrote

“The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed”

Filed Jul 9, 2025

“Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.”

Filed Jul 3, 2025

“Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).”

Filed May 3, 2025

“Back up camera stops working while in the middle of backing up, sometimes it does not work at all.”

Filed Jan 18, 2024

Should you keep driving it?

This page can't tell you that. 1 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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