Diagsheet

2014 Ford Fusion · symptom sheet

Power steering cuts out or goes heavy

  • 203owner reports
  • 78,000median miles
  • $2,000median quote
  • 2involved a crash

Newest report Mar 10, 2026 · checked Oct 2, 2026

321 of the 1,289 complaints on this car are about the steering system. 203 of those describe power steering loss, which makes it the most reported problem on the 2014 Fusion.

3 recalls on this systemcovering the 2014 model year
2 crashesin 203 reports
NHTSA investigation1 covering the 2014

Tick what matches of 203 reports

14
118
25
27
134

Power steering loss on other Fusion years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2017, 2018, 2019, 2020.

What this problem usually is

Power steering loss is the steering wheel suddenly going heavy, usually with a warning on the dash. Nearly six in ten complaints in this group mention a warning light or message, and almost two thirds mention driving or highway speed rather than parking.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the steering rack (39 reports), the EPS motor or module (24 reports) and the column (5 reports).

Recalls and investigations

3 recalls on the steering system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

19V-632Aug 29, 2019
Steering:Electric Power Assist System

Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk, remedy and owner complaints on recall 19V-632

18V-167Mar 12, 2018
Steering: Steering Wheel/Handle Bar

The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk, remedy and owner complaints on recall 18V-167

15V-250Apr 28, 2015
Steering:Electric Power Assist System

In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk, remedy and owner complaints on recall 15V-250

All 19 recalls on the 2014 Ford Fusion, with the owner complaints on each recalled system

NHTSA investigations into the steering system on the Fusion

EA17-004opened Nov 20, 2017
Steering · model years 2010 to 2012

Power steering failure. Closed feb 9, 2024.

PE17-007opened Oct 23, 2017
Steering · model years 2014 to 2016

Steering wheel fastening bolt loosens. Closed apr 23, 2018, led to recall 18V-167.

PE16-011opened Sep 28, 2016
Steering · model years 2010

Power steering failure. Closed dec 25, 2017.

PE14-030opened Oct 2, 2014
Steering · model years 2010 to 2012

Electric power steering failure. Closed sep 10, 2015, led to recall 15V-340.

What owners paid

31 of the 203 reports quote a price. Each dot is one quote. The middle half runs $1,200 to $2,700.

$1,200$2,000$2,700
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 52,490 and 105,000 miles, from the 150 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 4, 2016: 10, 2017: 19, 2018: 13, 2019: 27, 2020: 19, 2021: 22, 2022: 28, 2023: 17, 2024: 26, 2025: 14, 2026: 44'1510'1619'1713'1827'1919'2022'2128'2217'2326'2414'254'26

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2014 Ford Fusion that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Steering gear in rack in pinion grinding and felt like car stalled and steering went hard..no warnings or indications prior to..67,000 miles on Car …now there is a continuous grinding sound coming from steering wheel and Ford had a recall on 2014 Fusion but my car doesn’t show any …afraid steering may lock up without warning”

Filed Jun 28, 2025 · 67,000 miles

“I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight”

Filed Dec 30, 2021

“Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.”

Filed Dec 15, 2021

“While driving, my steering wheel locked and it felt as if I was driving a vehicle without power steering and it became hard to turn my wheel and two service lights came on; the stability control. It was normal road conditions on a straight road.”

Filed Oct 11, 2021

Should you keep driving it?

This page can't tell you that. 2 of 203 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car