Diagsheet

2016 Ford Explorer · symptom sheet

Power steering cuts out or goes heavy

  • 248owner reports
  • 63,599median miles
  • $2,350median quote
  • 4involved a crash

Newest report Aug 9, 2026 · checked Sep 9, 2026

529 of the 2,444 complaints on this car are about the steering system. 248 of those describe power steering loss, which makes it the most reported problem on the 2016 Explorer.

Tick what matches of 248 reports

33
151
40
26
185

What got replaced

Owners who name the part that was replaced mention the steering rack (82 reports), the EPS motor or module (22 reports) and the column (10 reports).

Recalls and investigations

No recall on the steering system covers the 2016 model year as of Sep 9, 2026.

NHTSA investigations into the steering system on the Explorer

PE12-017opened Jun 19, 2012
Steering · model years 2011 to 2013

Electric power steering failure. Closed jun 12, 2014, led to recall 14V-286.

NHTSA summary
On May 27, 2014 and amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 179,027 model year (MY) 2011 through 2013 Ford Explorer vehicles equipped with electric power assisted steering (EPAS), including 82,328 MY 2011 Explorersthat are the subject of PE12-017.Ford has assigned the recall number 14S06.The NHTSA recall number is 14V-286.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Sudden loss of power steering assist while driving can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe mode, which removes power from the EPAS motor and defaults to manual steering.Ford's DIR indicates that the majority of steering assist failures in the recalled vehicles have been caused by an intermittent electrical connection in the Power Steering Control Module (PSCM) that can lead to a loss of the motor position sensor signal.Ford's remedy instructs dealers to check the PSCM for diagnostic trouble codes (DTC).If upon initial inspection a loss of steering assist DTC is present, dealers will replace the steering gear at no charge to the owner and update the PSCM with revised software.Following detection of a motor position se
PE09-020opened Apr 21, 2009
Steering · model years 2002 to 2005

Vehicle rollaway allegations. Closed aug 19, 2009.

NHTSA summary
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABI
PE99-045opened Jul 6, 1999
Steering · model years 1997 to 1998

Steering knuckle separations. Closed oct 29, 1999.

NHTSA summary
There is no summary currently available

None of these investigations covers the 2016 model year.

What owners paid

60 of the 248 reports quote a price. Each dot is one quote. The middle half runs $2,100 to $2,800.

$2,100$2,350$2,800
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 44,000 and 86,000 miles, from the 180 reports that gave a mileage.

516
617
2618
4519
3120
3321
2922
3623
2324
1225
226

What owners wrote

“Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.”

Filed Dec 26, 2024 · 128,000 miles

“For the least 4 or five days I've noticed increased resistance and a "stickiness" when turning the steering wheel. Its not constant but each time I turn the wheel is have to manually assist the wheel with making the turn or getting back to its preturn starting point. Ive learned in this vehicle, since there is not steering fluid the issue may be electronic.”

Filed Mar 15, 2022

“On October 17, 2021 the steering system on my 2016 explorer completely shutdown. The ABS, Hill Assist and Service Advance Trac lights all went on. The steering wheel would not turn either way. Luckily, this incident occurred in a parking lot and no injury or damage happened. I had AAA tow the car to Porter Ford, Newark DE.”

Filed Nov 1, 2021

“Power Steering Assist Failure indicator appeared on dashboard resulting in inability to steer car. Vehicle was towed to dealership and reprogramming was attempted with no success. Requires replacement of EPS steering.”

Filed Aug 25, 2021

Should you keep driving it?

This page can't tell you that. 4 of 248 reports involved a crash and 3 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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