Diagsheet

2014 Ford Explorer · symptom sheet

Power steering cuts out or goes heavy

  • 300owner reports
  • 92,350median miles
  • $2,200median quote
  • 3involved a crash

Newest report Jul 10, 2026 · checked Sep 9, 2026

491 of the 1,603 complaints on this car are about the steering system. 300 of those describe power steering loss, which makes it the most reported problem on the 2014 Explorer.

Tick what matches of 300 reports

30
191
41
32
201

What got replaced

Owners who name the part that was replaced mention the steering rack (80 reports), the EPS motor or module (32 reports) and the column (7 reports).

Recalls and investigations

No recall on the steering system covers the 2014 model year as of Sep 9, 2026.

NHTSA investigations into the steering system on the Explorer

PE12-017opened Jun 19, 2012
Steering · model years 2011 to 2013

Electric power steering failure. Closed jun 12, 2014, led to recall 14V-286.

NHTSA summary
On May 27, 2014 and amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 179,027 model year (MY) 2011 through 2013 Ford Explorer vehicles equipped with electric power assisted steering (EPAS), including 82,328 MY 2011 Explorersthat are the subject of PE12-017.Ford has assigned the recall number 14S06.The NHTSA recall number is 14V-286.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Sudden loss of power steering assist while driving can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe mode, which removes power from the EPAS motor and defaults to manual steering.Ford's DIR indicates that the majority of steering assist failures in the recalled vehicles have been caused by an intermittent electrical connection in the Power Steering Control Module (PSCM) that can lead to a loss of the motor position sensor signal.Ford's remedy instructs dealers to check the PSCM for diagnostic trouble codes (DTC).If upon initial inspection a loss of steering assist DTC is present, dealers will replace the steering gear at no charge to the owner and update the PSCM with revised software.Following detection of a motor position se
PE09-020opened Apr 21, 2009
Steering · model years 2002 to 2005

Vehicle rollaway allegations. Closed aug 19, 2009.

NHTSA summary
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABI
PE99-045opened Jul 6, 1999
Steering · model years 1997 to 1998

Steering knuckle separations. Closed oct 29, 1999.

NHTSA summary
There is no summary currently available

None of these investigations covers the 2014 model year.

What owners paid

46 of the 300 reports quote a price. Each dot is one quote. The middle half runs $1,696 to $2,500.

$1,696$2,200$2,500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 66,000 and 120,000 miles, from the 199 reports that gave a mileage.

315
716
1117
1518
4519
3520
3221
6322
3323
3724
1525
426

What owners wrote

“1.Failed Electric Power Assist System 2.Safety risk wild backing up from parking slot at Lowel's 3.Problem confirm at Truck City Ford service department technician 4.Failed components inspected and confirmed at actual road test by Ford Service Technician 5.Warning lite message on dash at time of Failure Only, no advance warning notification Truck City Ford :512-312-0800 15301 South IH35 Buda, TX 78610”

Filed Nov 9, 2023 · 114,492 miles

“Vehicle lost all power steering, traction control, and AdvanceTrac features due to electronic steering gear failure(ASE certified diagnosis). Very dangerous, and costly problem for a vehicle with only 100k miles.”

Filed Aug 29, 2022 · 100,000 miles

“Power Steering and Terrain Managment Sysyem Fault, Left me trapped in a completely different state, Vehicle only has 55,588 Miles on it, I haven't yet gotten it checked, but will update my complaint as soon as I do”

Filed Jul 19, 2022 · 55,588 miles

“Power steering stopped working, no warning lights or messages appear in the dashboard. Vehicle only has 44,000 miles on it. No power assist while i was driving and vehicle suddenly started going to the left, had to jam on brakes before i hit a vehicle parked on the left side if the street. Vehicle has not been looked at yet.”

Filed Jun 15, 2022 · 44,000 miles

Should you keep driving it?

This page can't tell you that. 3 of 300 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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