Diagsheet

2014 Ford Explorer · symptom sheet

Power steering cuts out or goes heavy

  • 301owner reports
  • 92,350median miles
  • $2,200median quote
  • 3involved a crash

Newest report Sep 23, 2026 · checked Oct 2, 2026

493 of the 1,607 complaints on this car are about the steering system. 301 of those describe power steering loss, which makes it the most reported problem on the 2014 Explorer.

No recall on this systemas of Oct 2, 2026
3 crashesin 301 reports
1 firein 301 reports

Tick what matches of 301 reports

30
192
41
32
202

Power steering loss on other Explorer years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2019, 2020, 2021, 2022, 2023, 2025, 2026.

What this problem usually is

Power steering loss is the steering wheel suddenly going heavy, usually with a warning on the dash. Nearly six in ten complaints in this group mention a warning light or message, and almost two thirds mention driving or highway speed rather than parking.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the steering rack (80 reports), the EPS motor or module (33 reports) and the column (7 reports).

Recalls and investigations

No recall on the steering system covers the 2014 model year as of Oct 2, 2026.

NHTSA investigations into the steering system on the Explorer

PE12-017opened Jun 19, 2012
Steering · model years 2011 to 2013

Electric power steering failure. Closed jun 12, 2014, led to recall 14V-286.

PE09-020opened Apr 21, 2009
Steering · model years 2002 to 2005

Vehicle rollaway allegations. Closed aug 19, 2009.

PE99-045opened Jul 6, 1999
Steering · model years 1997 to 1998

Steering knuckle separations. Closed oct 29, 1999.

None of these investigations covers the 2014 model year.

What owners paid

47 of the 301 reports quote a price. Each dot is one quote. The middle half runs $1,696 to $2,500.

$1,696$2,200$2,500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 66,000 and 120,000 miles, from the 199 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 3, 2016: 7, 2017: 11, 2018: 15, 2019: 45, 2020: 35, 2021: 32, 2022: 63, 2023: 33, 2024: 37, 2025: 15, 2026: 53'157'1611'1715'1845'1935'2032'2163'2233'2337'2415'255'26

What owners wrote

“1.Failed Electric Power Assist System 2.Safety risk wild backing up from parking slot at Lowel's 3.Problem confirm at Truck City Ford service department technician 4.Failed components inspected and confirmed at actual road test by Ford Service Technician 5.Warning lite message on dash at time of Failure Only, no advance warning notification Truck City Ford :512-312-0800 15301 South IH35 Buda, TX 78610”

Filed Nov 9, 2023 · 114,492 miles

“Vehicle lost all power steering, traction control, and AdvanceTrac features due to electronic steering gear failure(ASE certified diagnosis). Very dangerous, and costly problem for a vehicle with only 100k miles.”

Filed Aug 29, 2022 · 100,000 miles

“Power Steering and Terrain Managment Sysyem Fault, Left me trapped in a completely different state, Vehicle only has 55,588 Miles on it, I haven't yet gotten it checked, but will update my complaint as soon as I do”

Filed Jul 19, 2022 · 55,588 miles

“Power steering stopped working, no warning lights or messages appear in the dashboard. Vehicle only has 44,000 miles on it. No power assist while i was driving and vehicle suddenly started going to the left, had to jam on brakes before i hit a vehicle parked on the left side if the street. Vehicle has not been looked at yet.”

Filed Jun 15, 2022 · 44,000 miles

Should you keep driving it?

This page can't tell you that. 3 of 301 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car