2015 Ford Edge · symptom sheet
Infotainment, screen or backup camera fails
- 33owner reports
- 72,000median miles
- 1involved a crash
Newest report Sep 1, 2026 · checked Oct 2, 2026
244 of the 727 complaints on this car are about the backup camera. 33 of those describe infotainment.
Tick what matches of 33 reports
Infotainment on other Edge years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (21 reports) and the head unit or screen (11 reports).
Recalls and investigations
One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
All 7 recalls on the 2015 Ford Edge, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Edge
Rearview camera fmvss 111 noncompliance. Open.
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 20,500 and 121,000 miles, from the 22 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 10 service bulletins or notices for the 2015 Ford Edge that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: ...
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error ...
SOME 2015 EDGE,MUSTANG AND F150 VEHICLES WITH A 4" DISPLAY MAY EXHIBIT A 24 HOUR CLOCK DISPLAY THAT RESETS ITSELF TO A 12 HOUR DISPLAY AFTER CYCLING THE IGNITION KEY.
SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO ...
6 more on the 2015 Ford Edge page.
What owners wrote
“The back up camera is not clear and the screen is froze once vehicle is in drive itâs still showing the rear camera.”
Filed Jun 14, 2025
“The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.”
Filed Jun 11, 2025
“Back up camera goes blank sometimes and sometimes has lines running through it like rewinding an old VHS tape.”
Filed May 28, 2025
“Back up camera keeps going crazy. Blinks in and out and breaks up when backing up in driveway or parking”
Filed May 17, 2025
Should you keep driving it?
This page can't tell you that. 1 of 33 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Brakes grind, pulse or wear early 133 reports
- Engine stalls or loses power while driving 88 reports
- Check engine light or misfire 81 reports
- Engine overheats or leaks coolant 79 reports
- Windshield cracks or distorts 48 reports
- Engine failure, knocking or rod bearing 35 reports
- Power steering cuts out or goes heavy 29 reports
- Sunroof shatters 29 reports
- Rear window shatters or explodes 27 reports