2014 Ford Edge · symptom sheet

Infotainment, screen or backup camera fails

68owner reports
92,485median miles
$1,000median quote
1involved a crash

Newest report Aug 27, 2026 · checked Sep 9, 2026

158 of the 368 complaints on this car are about other. 68 of those describe infotainment, which makes it the most reported problem on the 2014 Edge.

Tick what matches of 68 reports

screen goes black or freezes

backup camera shows nothing

the radio or volume acts on its own

What got replaced

Owners who name the part that was replaced mention the camera (63 reports) and the head unit or screen (24 reports).

Recalls and investigations

No recall on other covers the 2014 model year as of Sep 9, 2026.

NHTSA investigations into other on the Edge

RQ21-002opened Aug 3, 2021

Backup camera · model years 2020

Rearview camera fmvss 111 noncompliance. Open.

NHTSA summary

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a su

None of these investigations covers the 2014 model year.

What owners paid

6 of the 68 reports quote a price. Each dot is one quote. The middle half runs $800 to $1,000.

$800$1,000$1,000

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 60,000 and 106,717 miles, from the 24 reports that gave a mileage.

117

218

419

220

221

522

723

824

2925

826

What owners wrote

“Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.”
Filed Jan 16, 2025

“Our backup camera isn't working properly. It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.”
Filed Sep 7, 2023

“Back up camera works intermittently. Was told by the dealer the parts for the camera were on back order and it could be up to a year before they get them in!!!! Also if the car sits for 2 to 3 days the battery is dead and it has to be jump started. Battery tested at 100%. Everything is off when I get out of the car but something is draining the battery!!!”
Filed Mar 15, 2023

“The backup camera on the car works intermittently switching between blue screens and component not available. This causes a safety risk as I back up. A specific scenario that occured where I had to back out of my garage during Halloween with kids running about the neighborhood. The backup camera screen turned blue requiring me to backup using only the side mirrors hoping someone was not behind the vehicle.”
Filed Jan 28, 2023

Should you keep driving it?

This page can't tell you that. 1 of 68 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.