Diagsheet

2018 Ford F-150 · symptom sheet

Infotainment, screen or backup camera fails

  • 89owner reports
  • 52,742median miles
  • $730median quote
  • 3involved a crash

Newest report Aug 20, 2026 · checked Sep 9, 2026

472 of the 2,293 complaints on this car are about the electrical system. 89 of those describe infotainment.

Tick what matches of 89 reports

33
56
3
17
8

What got replaced

Owners who name the part that was replaced mention the camera (53 reports), the head unit or screen (45 reports), the module (11 reports) and the software (8 reports).

Recalls and investigations

No recall on the electrical system covers the 2018 model year as of Sep 9, 2026.

NHTSA investigations into the electrical system on the F-150

RQ21-002opened Aug 3, 2021
Backup camera · model years 2020

Rearview camera fmvss 111 noncompliance. Open.

NHTSA summary
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a su
EA05-005opened Mar 22, 2005
Electrical · model years 1994 to 2002

Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.

NHTSA summary
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHICLES EXHIBITING THE FACTORS CAUSING SCDS FAILURE DESCRIBED IN THIS REPORT CORRELATE WELL WITH THE OBSERVED FAILURE RATES ON THESE VEHICLES BY MODEL AND MODEL YEAR.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST IN THE NON-RECALLED VEHICLES MANUFACTURED WITH SCDS THAT ARE NOT INCLUDED IN FORD?S RECALLS.ODI WILL CONTINUE TO MONITOR THE NON-RECALLED POPULATION FOR INCIDENCE OF ENGINE COMPARTMENT FIRES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR DETAILS.

None of these investigations covers the 2018 model year.

What owners paid

13 of the 89 reports quote a price. Each dot is one quote. The middle half runs $450 to $1,000.

$450$730$1,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 36,200 and 75,000 miles, from the 30 reports that gave a mileage.

419
620
921
1422
823
824
2925
1126

What owners wrote

“Backup camera failed/does not show anything on dash screen. Cannot see behind me when backing up. The dealer service center confirmed the failure and ordered a new wiring harness at my cost of $450.00. The dealer said the wiring harness for the camera needs to be replaced. The camera worked sporadically and then failed. There is now a message on my dash screen saying the camera does not work.”

Filed Sep 13, 2022

“Engine doesn’t start when turning the key. When taking the key out and reinserted the engine starts. Auto stop start failure light displayed on dash while idling at a a stop light. Had to turn the ignition off and on several time while at the light. Vehicle has not been reported to the manufacturer or inspected yet. Vehicle is available for inspection upon request.”

Filed Jul 10, 2022

“Rear window fractured and exploded when opening and then closing rear drive side door. Original owner. Neighbors outside and didn’t see anything unusual or anyone around vehicle and Erlo cameras didn’t pick up any activity. Vehicle was in driveway closest to garage door.”

Filed May 9, 2022

“The AIPM on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops Bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles”

Filed Apr 12, 2022 · 39,000 miles

Should you keep driving it?

This page can't tell you that. 3 of 89 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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