Diagsheet

2014 Ford F-150 · symptom sheet

Infotainment, screen or backup camera fails

  • 53owner reports
  • 101,000median miles
  • 1involved a crash

Newest report Jun 17, 2026 · checked Oct 2, 2026

428 of the 1,511 complaints on this car are about the electrical system. 53 of those describe infotainment.

No recall on this systemas of Oct 2, 2026
1 crashin 53 reports
1 person hurtin these reports

Tick what matches of 53 reports

18
35
4
1

Infotainment on other F-150 years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the camera (35 reports) and the head unit or screen (28 reports).

Recalls and investigations

No recall on the electrical system covers the 2014 model year as of Oct 2, 2026.

NHTSA investigations into the electrical system on the F-150

RQ21-002opened Aug 3, 2021
Backup camera · model years 2020

Rearview camera fmvss 111 noncompliance. Open.

EA05-005opened Mar 22, 2005
Electrical · model years 1994 to 2002

Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 56,000 and 145,000 miles, from the 24 reports that gave a mileage.

Complaints by the year NHTSA received them: 2017: 2, 2018: 3, 2019: 4, 2020: 3, 2021: 2, 2022: 3, 2023: 6, 2024: 7, 2025: 19, 2026: 42'173'184'193'202'213'226'237'2419'254'26

Is this a known problem?

The manufacturer has sent NHTSA 4 service bulletins or notices for the 2014 Ford F-150 that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“We replaced the back up camera on 3/26/20. It was showing blank images and sometimes distorted images. Now the vehicle has 144,236 miles and the same issue is occurring. There are numerous year model recalls for this exact issue, yet the 2014 was not included. This will be the third back up camera. This is dangerous and should be recalled.”

Filed Jun 13, 2025 · 144,236 miles

“In December 2023 my review camera stopped working and I cannot see if there is a small child or animal behind while backing up this is the message displayed message: Please check surroundings for safety.”

Filed Apr 30, 2025

“Back up camera works intermittently. Has not been inspected, or involved in a accident.”

Filed Mar 27, 2025

“Back up camera does not work more than it does. Just blank blue screen. Sometimes the screen says something like Rearview camera not available. Most of the time it says nothing. If it is on, it's very bad picture w/alot of static lines in it. This problem started in 2015 and steady got worse through the years.”

Filed Dec 2, 2024

Should you keep driving it?

This page can't tell you that. 1 of 53 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car