2017 Ford F-150 · symptom sheet
Infotainment, screen or backup camera fails
- 44owner reports
- 50,000median miles
- $1,000median quote
- 0involved a crash
Newest report Aug 28, 2026 · checked Oct 2, 2026
329 of the 1,441 complaints on this car are about the electrical system. 44 of those describe infotainment.
Tick what matches of 44 reports
Infotainment on other F-150 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (24 reports), the camera (24 reports) and the module (6 reports).
Recalls and investigations
One recall on the electrical system covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate.
All 18 recalls on the 2017 Ford F-150, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the F-150
Rearview camera fmvss 111 noncompliance. Open.
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
None of these investigations covers the 2017 model year.
What owners paid
5 of the 44 reports quote a price. Each dot is one quote. The middle half runs $1,000 to $1,300.
When it happens
The middle half of failures fell between 31,500 and 78,800 miles, from the 17 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 31 service bulletins or notices for the 2017 Ford F-150 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone ...
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software.
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed.
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode.
27 more on the 2017 Ford F-150 page.
What owners wrote
“Backup camera will just show a blue screen for a day or two, then it will work for awhile, and then it will go back to the blue screen. Iâve also had the whole system go out, including the radio, and after I turn the truck off for awhile and turn it back on, then the system starts working again.”
Filed Mar 20, 2026
“Fords around the 2017 year have an issue with their backup cameras not working which is the issue mine is having. When putting truck in reverse backup camera is fully fuzzy with green lines or just goes fully back. It still beeps and can detect something close, but the actual camera doesn't work anymore.”
Filed Nov 27, 2025
“Since purchasing this vehicle from a dealership, I have had repeated problems with getting a blue screen on the rearview camera when truck is in reverse. This results in no visibility for backing up other than mirrors. A soft reset would often resolve the issue. However, now it is nothing but a blue screen. Why is the recent recall not including the F150 trucks?”
Filed Sep 9, 2025
“Back up camera does not work blank blue screen or freezes up or graney view can't see any possible hazards behind vehicle.”
Filed Jul 20, 2025
Should you keep driving it?
This page can't tell you that. 0 of 44 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Timing chain or cam phaser rattles 164 reports
- Transmission shudders, slips or shifts hard 162 reports
- Engine rattles or ticks 120 reports
- Brakes grind, pulse or wear early 114 reports
- Doors, latches or locks fail 101 reports
- Engine stalls or loses power while driving 99 reports
- Check engine light or misfire 82 reports
- Transmission drops into neutral or downshifts on its own 69 reports
- Transmission fails or needs replacement 58 reports
- Engine failure, knocking or rod bearing 54 reports
- Wheel bearing, tires or wheels 47 reports
- "Service Transmission" message or wrench light comes on 45 reports
- Rear window shatters or explodes 44 reports
- Power steering cuts out or goes heavy 37 reports
- Windshield cracks or distorts 30 reports