2015 Ford F-150 · symptom sheet
Infotainment, screen or backup camera fails
- 40owner reports
- 46,000median miles
- 2involved a crash
Newest report Aug 14, 2026 · checked Oct 2, 2026
442 of the 1,718 complaints on this car are about the electrical system. 40 of those describe infotainment.
Tick what matches of 40 reports
Infotainment on other F-150 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (20 reports), the head unit or screen (12 reports) and the software (3 reports).
Recalls and investigations
No recall on the electrical system covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the F-150
Rearview camera fmvss 111 noncompliance. Open.
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 33,333 and 68,000 miles, from the 21 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 10 service bulletins or notices for the 2015 Ford F-150 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use.
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: ...
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error ...
Some 2015-2017 F-150 vehicles may exhibit intermittent and/or inoperative A/C, radio, and/or power window switch control with multiple illuminated warning indicators and/or diagnostic trouble codes (DTCs) U0140, U0155, U0253, U0401, and/or U0452 stored in the ...
6 more on the 2015 Ford F-150 page.
What owners wrote
“Ford has acknowledged the defect (recall 26S28). · my truck experienced the dangerous downshift and wheel lockup. · Ford has no fix available until June 30th, leaving me without a safe vehicle. · Ford is refusing to provide a loaner or rental. The wheel locked on me and causing the vehicle to be uncontrollable, in wet condition. Causes a near fatal accident. I do have a dash Camera recording to prove my case.”
Filed May 5, 2026
“Back up camera has stopped working - It does work very rarely. I contacted the dealer but my 2015 is not included in any recalls even though Ford has a 15-year warranty on some cameras.”
Filed Jan 26, 2026
“The rear backup camera fails and goes black. It is available for inspection if requested. Problem has been reproduced by a dealer. I have not had it inspected by police or insurance. There were no warning signs other than camera went blurry then completely black. The are millions of recalls and consumer satisfaction warranties for 2015-current f 150s, but for some reason mine is not showing up as a recall.”
Filed Nov 7, 2025
Should you keep driving it?
This page can't tell you that. 2 of 40 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 315 reports
- Engine stalls or loses power while driving 159 reports
- Doors, latches or locks fail 108 reports
- Check engine light or misfire 79 reports
- Transmission drops into neutral or downshifts on its own 73 reports
- Transmission shudders, slips or shifts hard 70 reports
- Seat belt or seat problems 70 reports
- "Service Transmission" message or wrench light comes on 69 reports
- Windshield cracks or distorts 63 reports
- Adaptive cruise or lane keeping misbehaves 60 reports
- Brakes on its own (automatic emergency braking) 53 reports
- Wheel bearing, tires or wheels 48 reports
- Rear window shatters or explodes 40 reports
- Airbag warning light or recall 35 reports
- Transmission fails or needs replacement 26 reports